Human Resource Assistant Job Vacancy In Nairobi

Date of expiration: Sunday, September 24, 2023 | Human Resource Assistant Job Vacancy In Nairobi | Kenya | UNON
Human Resources Assistant (Multiple Positions), G5 (Temporary Job Opening) is the title of the posting.

Human Resources Assistant, Job Code

Department/Office: Nairobi Office of the United Nations

Station of duty: NAIROBI

Posting Window: September 18, 2023 through September 24, 2023

Nairobi (X) Job Opening Number: 23-Human Resources-UNON-216535

Integrity, professionalism, and respect for diversity are among the tenets of the United Nations


Institutional Goals and Reporting

The United Nations Office in Nairobi (UNON) serves as both the Secretary-General’s representative office and the UN’s regional headquarters in Africa. By offering administrative, conference, and information services, we assist other United Nations offices in Kenya as well as the global program implementation of the United Nations Environment Programme (UNEP), Resident Coordinator System (RCS), and United Nations Human Settlements Programme (UN-Habitat). These roles are located in the Staff Pay and Benefits Section (SPnB) of the Human Resources Management Service (HRMS) of the United Nations Office in Nairobi (UNON). The Human Resources Assistant answers to a Cluster Lead, HR Officer, within the scope of their given responsibility. For staff members who are spread out geographically, the incumbent will be in charge of a variety of the following tasks and associated ERP System transactions:


  • administer the rights and benefits of locally hired employees, such as health and life insurance, pension fund membership, a dependency allowance, all types of special leaves like parental leave, a change in family or dependent status, and actions related to that, a promotion, a special post allowance, and separation benefits.
  • Examine whether employees are eligible for benefits and entitlements under the Staff Rules and Regulations, determine entitlements, get clarifications, and have discussions with employees as needed. As needed, draft correspondence for supervisors’ signing. Process, record, and forward employee data entitlement for the next processing/payment step in Umoja.
  • Manage and keep track of the contractual status of the personnel, including any necessary appointments, extensions, transfers, reassignments, loans, and staff secondments. Analyze suggestions for changes in contractual status, ascertain the status and benefits of such workers, create the necessary letters, and make phone calls in the follow-up period.
  • Provide customers with information on their rights to benefits under their employment conditions as well as the process for filing claims.
  • helps with data gathering, analysis, and presentation for use in knowledge management, planning, and decision-making processes as well as in information exchange, query response, and report production.
  • helps with visuals and information updates for brochures or websites.
  • carries out additional tasks as needed.


Professionalism is the capacity to apply human resources rules, practices, and procedures in an organizational setting. the capacity to analyze, model, and understand data to support decision-making. shows initiative, links requirements for the work in the right ways, and predicts what will come next. demonstrates professional competence and subject matter mastery; is diligent and effective in meeting commitments, adhering to deadlines, and producing results; is motivated by professional rather than personal concerns; demonstrates perseverance when faced with difficult problems or challenges; and maintains composure under pressure. assumes responsibility for incorporating gender ideas and making sure that men and women participate equally in all aspects of the workforce. COMMUNICATION: Writes and speaks with clarity. demonstrates active listening, accurate message interpretation, and appropriate response. Clarification-seeking questions are asked, and a curiosity in two-way communication is shown.language, tone, style, and format are adjusted to the target audience. Openness in information sharing and keeping the public informed is displayed. Considers all people for whom services are provided to be “clients” and tries to understand their perspective; builds and maintains successful relationships with clients by earning their trust and respect; recognizes clients’ needs and matches them with appropriate solutions; keeps track of ongoing developments inside and outside the clients’ environment to stay informed and foresee issues; informs clients of progress or setbacks in pr


It is necessary to have a high school diploma or its equivalent. Additional training in administration, human resources, or a related field is necessary.

Job-Specific Requirements

It would be ideal to take more classes or receive additional training before becoming an ERP Human Resources (HR) Partner.

Experience at Work

It is necessary to have at least five (5) years of experience in administrative services, human resources management, or a similar field. For candidates with a first-level university degree, the required number of years of relevant experience is decreased by two (2) years. Experience with an Enterprise Resource Planning (ERP) system’s staff member administration module (entitlements and benefits) is preferred. It would be ideal to have prior expertise managing personnel entitlements and benefits in a major international agency like the UN. Experience working with staff members in widely separated locations is preferred. Experience in data analytics or a related field of at least one (1) year is preferred.


The working languages of the United Nations Secretariat are English and French. The listed position requires fluency in English. It would be ideal to know another official UN language. NOTE: “Knowledge of” equals a rating of “confident” in two of the four areas, while “Fluency” equals a rating of “fluent” in all four areas (read, write, speak, and understand).


An assessment exercise and a competency-based interview may both be used to evaluate competent individuals.

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