Chief of Staff Opportunity at Crisis Text Line: Lead Strategic Execution in a Mission-Driven Tech Nonprofit 2025

Crisis Text Line, a nationally acknowledged nonprofit devoted to reworking psychological well being assist by means of expertise, is at present recruiting a Chief of Staff to assist its CEO and government management group. This pivotal, full-time, distant position is designed for an skilled strategic chief who can guarantee alignment, execution, and momentum throughout the group’s rising 250-person group. With a robust emphasis on psychological well being fairness and systemic influence, Crisis Text Line is in search of a candidate who combines sharp organizational acumen with empathy and values-driven management.

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A Central Role in a Leading Nonprofit

The Chief of Staff will function a strategic thought associate to the CEO, enhancing the effectiveness of the manager workplace and guaranteeing streamlined operations, cross-functional collaboration, and organizational focus. This position is not only administrative; it calls for high-level pondering, proactive problem-solving, and the power to guide strategic tasks from conception to implementation.

The place is absolutely distant however restricted to candidates positioned in the next U.S. states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, Tennessee, Texas, Utah, Virginia, and Washington.

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Key Responsibilities

1. Office of the CEO

• Partner with the Senior Executive Assistant to coordinate the CEO’s schedule, communication, and journey.

• Support high-impact decision-making by managing assembly agendas, follow-ups, and strategic content material preparation.

• Draft and evaluation communications in collaboration with inside groups.

• Act as a gatekeeper and workflow supervisor for the CEO, guaranteeing that priorities are executed effectively.

2. Board of Directors Relations

• Coordinate all communications with the Board of Directors.

• Lead quarterly board assembly preparations together with agenda growth, pre-reads, and displays.

• Serve as liaison to the Employee Board Member to reinforce board engagement and governance.

3. Strategic Planning and Alignment

• Co-lead the event and monitoring of long-term technique, annual OKRs, and departmental targets.

• Support strategic planning offsites and facilitate alignment amongst senior management.

• Work intently with the COO and Business Operations group to align sources and budgets with organizational targets.

4. Cross-Functional Project Leadership

• Drive high-priority tasks that assist the group’s mission and operational well being.

• Identify execution gaps and lead options that improve organizational effectivity.

• Manage inside change processes to make sure buy-in and adoption throughout groups.

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Ideal Candidate Profile

The profitable candidate can have:

• 7–10+ years of skilled expertise in technique, consulting, operations, or comparable executive-level roles, ideally in the nonprofit or tech sector.

• Demonstrated skill to guide advanced, multi-departmental tasks.

• Strong written and verbal communication expertise, together with the power to work with numerous stakeholders and government groups.

• Data-driven mindset, with expertise in utilizing strategic frameworks and efficiency metrics.

• A deep private {and professional} dedication to psychological well being fairness, inclusion, and social influence.

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Salary and Benefits

Annual Salary Range: $170,016 to $200,000, primarily based on expertise and geographic location. Higher salaries are reserved for present staff with a robust efficiency report.

Crisis Text Line affords an distinctive advantages bundle, together with:

• Full protection of medical, dental, and imaginative and prescient insurance coverage for workers and their households.

• 20 paid holidays per 12 months, together with Election Day and a winter vacation closure.

• Flexible PTO: 15 trip days, 3 private days, and seven sick days.

• 12 weeks of absolutely paid parental depart (after six months of employment).

• 403(b) retirement plan with a 3% employer contribution.

• Monthly stipends for web and psychological well being companies.

• Annual skilled growth finances.

• Student mortgage compensation help after two years of full-time service.

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About Crisis Text Line

Crisis Text Line offers free, 24/7 text-based psychological well being assist to anybody in disaster. The group has revolutionized psychological well being care by leveraging knowledge, expertise, and a sturdy volunteer community. With a give attention to accessibility and inclusion, Crisis Text Line continues to push the boundaries of tech-enabled psychological well being assist throughout the United States.

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Apply Now

This is a uncommon alternative to affix one of the nation’s most revolutionary nonprofits at a senior management stage. As Chief of Staff, you’ll have a direct hand in driving methods change in psychological well being care whereas supporting a extremely collaborative and mission-focused group.

Interested candidates ought to put together to submit a resume and tailor-made cowl letter outlining related expertise, strategic imaginative and prescient, and alignment with the group’s mission.

Learn extra and apply through the official Crisis Text Line careers portal.

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