Operations Associate, Ulan Bator
Unit Description
UNDP adopts a portfolio strategy to accommodate altering enterprise wants and leverage linkages throughout interventions to attain its strategic targets. Therefore, UNDP personnel are anticipated to work throughout models, capabilities, groups, and initiatives in multidisciplinary groups so as to improve and allow horizontal collaboration.
Operations Associate is accountable for efficient and environment friendly service supply within the administrative unit of UNDP in addition to for the UNDP Front Office by guaranteeing full confidentiality in all features of task, upkeep of protocol procedures, administration of knowledge circulate and follow-up on deadlines and commitments made.
The Operations Associate promotes a collaborative, client-focused, prime quality and results-oriented strategy within the assigned models.
Scope of Work
Provision of assist to operational and administrative actions, specializing in achievement of the next outcomes:
- Maintenance of workplace administrative associated paperwork, recordsdata and information as per company pointers together with archiving, each on-line and offline
- Payment processing actions and comply with ups wanted as per guided by the supervisor
- Travel preparations together with ticket buying, lodge reservations, preparation of journey authorizations and DSA (day by day subsistence allowance) calculation
- Fleet administration together with receiving and managing carpooling requests, maintaining correct log of upkeep schedules, comply with up on its well timed completion and help to acquire/guarantee annual insurance coverage the place relevant
- Coordination of deliberate occasions, equivalent to workshops, retreats, trainings, seminars, for the nation workplace, totally different initiatives, and different UN entities the place relevant. The duties embody arranging the wanted logistics and coordinating with related stakeholders to make sure clean administration.
- Asset administration actions together with tagging of all furnishings/tools upon receipt from the provider, replace of workplace asset ledgers for new and separating colleagues, monitoring and recording of asset actions and help with every other asset associated duties
- Provide technical help within the implementation and reporting of the Country Office (CO) Audit preparation
- Assist to validate and deploy CO audit supplies
- Provide technical help to develop the define and content material of the CO Audit preparation
- Provide every other assist wanted to the operations staff, as per guided by the supervisor.
Ensures efficient and environment friendly functioning of the Front Office specializing in achievement of the next outcomes:
- Maintenance of the supervisors’ calendars, contacts with high-ranking guests, association of appointments and conferences, performing as an interpreter when required and/or taking minutes.
- Maintenance of protocol procedures.
- Preparation of high-quality briefing supplies for supervisor for appointments, conferences, missions.
- Preparation of casual translations.
- Management of missions and illustration schedule.
- Maintenance of rosters of high-level companions, phone lists. eme8255 BIpnb
- Preparation of correspondence, directives, monitoring of deadlines, and making follow-up when required.
- Use of automated workplace administration methods for efficient functioning of the Front Office.
- Oversee work of administration staff driver, assigning duties and scheduling transportation
Institutional association
Under the general steerage and supervision of the Operations Manager, the Operations Associate offers assist to workplace operations performing a wide range of customary administrative processes guaranteeing prime quality and accuracy of labor. The Operations Associate promotes a consumer, high quality and results-oriented strategy. Operations Associate works in shut collaboration with the Operations, Programme and initiatives employees within the CO, different UN businesses employees and nationwide counterparts, specifically authorities ministries, parliament, authorities businesses, embassies, and growth companions to trade info, guarantee constant service supply and comply with by way of on actions, directions, commitments and agendas.
Competencies
Core competencies: Achieve Results: LEVEL 1: Plans and screens personal work, pays consideration to particulars, delivers high quality work by deadline Think Innovatively: LEVEL 1: Open to artistic concepts/identified dangers, is pragmatic drawback solver, makes enhancements Learn Continuously: LEVEL 1: Open minded and curious, shares information, learns from errors, asks for suggestions Adapt with Agility: LEVEL 1: Adapts to vary, constructively handles ambiguity/uncertainty, is versatile Act with Determination: LEVEL 1: Shows drive and motivation, capable of ship calmly in face of adversity, assured Engage and Partner: LEVEL 1: Demonstrates compassion/understanding in direction of others, varieties constructive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect variations, conscious of unconscious bias, confront discrimination
Cross-Functional & Technical competencies: Business Development
- Knowledge Generation – Ability to analysis info and to show it into helpful information, related for context, or conscious of a said want. Ability to apply present ideas to new conditions, and to develop new ideas to generate workable options and new approaches. Knowledge of related ideas, conceptual fashions, and theories that may be helpful in addressing new conditions.
Business Management
- Customer Satisfaction/Client Management – Ability to reply well timed and appropriately with a way of urgency, present constant options, and ship well timed and high quality outcomes and/or options to fulfil and perceive the actual prospects’ wants.
- Provide inputs to the event of customer support technique.
- Look for methods so as to add worth past shoppers’ speedy requests.
- Ability to anticipate consumer’s upcoming wants and issues.
- Operations Management – Ability to successfully plan, arrange, and oversee the Organization’s enterprise processes so as to convert its belongings into the most effective leads to essentially the most environment friendly method.
- Knowledge of related ideas and mechanisms. Working with Evidence and Data – Ability to examine, cleanse, rework and mannequin knowledge with the aim of discovering helpful info, informing conclusions and supporting decision-making
- Communication – Ability to speak in a transparent, concise and unambiguous method each by way of written and verbal communication; to tailor messages and select communication strategies relying on the viewers
- Ability to handle communications internally and externally, by way of media, social media and different acceptable channels
Administration & Operations
- Documents and information administration – Overall doc (exhausting or digital) administration; registry and retention coverage together with storing and archiving
Required Skills and Experience
Education:
- Secondary Education is required with specialised secretarial coaching.
- A college diploma in Social Sciences, Management, Business Administration, Public Administration, Finance or equal will probably be given due consideration, however is just not a requirement.
Experience:
- Minimum 6 years (with highschool diploma) or 3 years (with bachelor’s diploma) of related progressively accountable secretarial, administrative, and/or programme expertise is required on the nationwide and worldwide degree.
- Work expertise with UN/UNDP/International organizations is an asset.
- Experience in the usage of computer systems, workplace software program packages (MS Word, Excel, and many others), and in dealing with web-based administration methods equivalent to ERP.
Languages
- Fluency of English and Mongolian languages is required.
Disclaimer
Important info for US Permanent Residents (‘Green Card’ holders)
Under US immigration regulation, acceptance of a employees place with UNDP, a global group, might have important implications for US Permanent Residents. UNDP advises candidates for all skilled degree posts that they have to relinquish their US Permanent Resident standing and settle for a G-4 visa, or have submitted a legitimate application for US citizenship previous to graduation of employment.
UNDP is just not able to supply recommendation or help on making use of for US citizenship and subsequently candidates are suggested to hunt the recommendation of competent immigration attorneys relating to any functions.
Applicant details about UNDP rosters
Note: UNDP reserves the correct to pick a number of candidates from this emptiness announcement. We may additionally retain functions and contemplate candidates making use of to this submit for different related positions with UNDP on the similar grade degree and with related job description, expertise and academic necessities.
Non-discrimination
UNDP has a zero-tolerance coverage in direction of sexual exploitation and misconduct, sexual harassment, and abuse of authority. All chosen candidates will, subsequently, bear rigorous reference and background checks, and will probably be anticipated to stick to those requirements and ideas.
UNDP is an equal alternative and inclusive employer that doesn’t discriminate primarily based on race, intercourse, gender id, faith, nationality, ethnic origin, sexual orientation, incapacity, being pregnant, age, language, social origin or different standing.
Scam warning
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