UNICEF works in over 190 nations and territories to avoid wasting kids’s lives, defend their rights, and assist them fulfill their potential, from early childhood via adolescence.
At UNICEF, we’re dedicated, passionate, and pleased with what we do. Promoting the rights of each child isn’t just a job – it’s a calling.
UNICEF is a spot the place careers are constructed we provide our workers numerous alternatives for private {and professional} improvement that can assist them develop a satisfying profession whereas delivering on a rewarding mission. We pleasure ourselves on a tradition that helps workers thrive, coupled with a pretty compensation and advantages package deal.
Visit our website to be taught extra about what we do at UNICEF.
For each child, Hope
The elementary mission of UNICEF is to advertise the rights of each child, in all places, in all the things the group does — in applications, in advocacy and in operations. The fairness technique, emphasizing probably the most deprived and excluded kids and households, interprets this dedication to kids’s rights into motion. For UNICEF, fairness implies that all kids have a chance to outlive, develop and attain their full potential, with out discrimination, bias or favoritism. To the diploma that any child has an unequal probability in life — in its social, political, financial, civic and cultural dimensions — her or his rights are violated. There is rising proof that investing within the well being, training and safety of a society’s most deprived residents — addressing inequity — not solely will give all kids the chance to satisfy their potential but additionally will result in sustained development and stability of nations. This is why the concentrate on fairness is so important. It accelerates progress in the direction of realizing the human rights of all kids, which is the common mandate of UNICEF, as outlined by the Convention on the Rights of the Child, whereas additionally supporting the equitable improvement of countries.
How are you able to make a difference?
You will carry out procedural and a few specialised actions pertaining to UNICEF’s ICT programs, which embody desktop administration and server operations. Specialized actions sometimes pertain to the set up and routine configuration of ICT system elements and person orientation. Procedural actions embody all different processes that won’t require the application of specialised info expertise coaching and information, equivalent to sustaining technical and person documentation and/or serving as point of interest for receipt and processing of person requests.
Summary of key capabilities/accountabilities:
1- General ICT / Office Support: ICT Associates at this stage carry out a full vary of procedural actions in assist of ICT to make sure efficient communications with consumer departments/divisions/workplaces and environment friendly provision of assist to different ICT workers Activities embody:
- Providing first-level assist that features receiving, processing and logging service requests.
- Managing lifecycle of ICT incidents assigned to him/her in service administration software.
- Providing assist in conferencing with ICT and audiovisual gear as and when requested.
- Creating and assigning work orders Maintaining and updating information (digital and paper) and inner databases.
- Maintaining ICT stock, manuals and different documentation. This could require the incumbent to elevate, transfer, mount, or retailer gear.
2- Minimal ICT Administration: ICT Associates are accountable for specialised assist pertaining to routine ICT actions requiring thorough understanding and application of server, working system, {hardware} and software program documentation and performance actions embody:
- Assisting in routine operation and monitoring of server programs.
- Providing second-level person assist/troubleshooting.
- Extracting information from databases to serve the wants and requests of customers, diagnosing errors and correcting as obligatory.
- Performing backups of servers following normal backup procedures.
- Assisting within the era of laptop reviews.
- Providing on-the-job orientation for customers in the usage of ICT programs.
If you wish to know extra about this place, please assessment the whole Job Description right here:
To qualify as an advocate for each child you should have…
Minimum necessities:
- Education: Completion of Secondary training is required, supplemented with formal coaching in Computer Science, Information Systems, telecommunications, Engineering. ITIL Foundation Certificate or equal buyer assist certification is an asset.
- Work Experience: A minimal of six years of sensible work expertise in info expertise, requiring systematic strategies of troubleshooting and downside fixing required. Experience in offering help to customers on IT services and products, and use of functions and diagnostic instruments is required. Practical expertise in offering technical and enterprise Customer Support and Services is required. Practical expertise and dealing information of varied laptop platforms and functions is required.
- Language Requirements: Fluency in English is required. Knowledge of one other official UN language (Arabic, Chinese, French, Russian or Spanish) or an area language is an asset.
Desirables:
- Developing nation work expertise and/or familiarity with emergency.
For each Child, you reveal…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin all the things we do and the way we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this put up are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and moral consciousness
(3) Drive to realize outcomes for affect
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize your self with our competency framework and its totally different ranges.
UNICEF is dedicated to diversity and inclusion within its workforce, and encourages all candidates, regardless of gender, nationality, non secular or ethnic background, and individuals with disabilities, to apply to change into a part of the group. To create a extra inclusive office, UNICEF affords paid parental depart, breastfeeding breaks, and affordable lodging for individuals with disabilities. UNICEF strongly encourages the usage of versatile working preparations. Click here to be taught extra about versatile work preparations, well-being, and advantages.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), individuals with disabilities embody those that have long-term bodily, psychological, mental, or sensory impairments which, in interplay with varied boundaries, could hinder their full and efficient participation in society on an equal foundation with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has dedicated to extend the variety of workers with disabilities by 2030. At UNICEF, we offer reasonable accommodation for work-related assist necessities of candidates and workers with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen bodily and digital accessibility. If you’re an applicant with a incapacity who wants digital accessibility assist in finishing the web application, please submit your request via the accessibility electronic mail button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF doesn’t rent candidates who’re married to kids (individuals below 18). UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and targets of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based mostly on gender, nationality, age, race, sexual orientation, non secular or ethnic background or disabilities. UNICEF is dedicated to advertise the safety and safeguarding of all kids. All chosen candidates will, due to this fact, bear rigorous reference and background checks, and will likely be anticipated to stick to those requirements and rules. Background checks will embody the verification of educational credential(s) and employment historical past. Selected candidates could also be required to supply further info to conduct a background check, and chosen candidates with disabilities could also be requested to submit supporting documentation in relation to their incapacity confidentially.
UNICEF appointments are topic to medical clearance. Issuance of a visa by the host nation of the responsibility station is required for IP positions and will likely be facilitated by UNICEF. Appointments might also be topic to inoculation (vaccination) necessities, together with towards SARS-CoV-2 (Covid). Should you be chosen for a place with UNICEF, you both have to be inoculated as required or obtain a medical exemption from the related division of the UN. Otherwise, the choice will likely be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration within the employment of the workers is the need of securing the best requirements of effectivity, competence, and integrity.
UNICEF’s energetic dedication to range and inclusion is vital to ship one of the best outcomes for kids. For this place, eligible and appropriate Females candidates are inspired to apply.
Government workers who’re thought of for employment with UNICEF are usually required to resign from their authorities positions earlier than taking on an project with UNICEF. UNICEF reserves the precise to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance isn’t obtained, or obligatory inoculation necessities should not met, inside an inexpensive interval for any motive.
UNICEF doesn’t cost a processing payment at any stage of its recruitment, choice, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and coaching). UNICEF is not going to ask for candidates’ checking account info.
All UNICEF positions are marketed, and solely shortlisted candidates will likely be contacted and advance to the following stage of the choice course of. An inner candidate performing on the stage of the put up within the related purposeful space, or an inner/exterior candidate within the corresponding Talent Group, could also be chosen, if appropriate for the put up, with out evaluation of different candidates.
Additional details about working for UNICEF might be discovered here.
Information Comm. Technology Associate, GS-6, FT, #129843, Basrah– Iraq, MENA
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