Apply for ICT Specialist, Manila Job Vacancy | Position

Please notice that the ICRC shouldn’t be a UN-system group.

What we do

The International Committee of the Red Cross (ICRC) works worldwide to offer safety and humanitarian help to folks affected by battle and armed violence. We take motion in response to emergencies and, on the identical time, promote respect for worldwide humanitarian legislation. We are an impartial and impartial group, and our mandate stems basically from the Geneva Conventions of 1949. We work carefully with National Red Cross and Red Crescent Societies and with their International Federation so as to guarantee a concerted, rational and fast humanitarian response to the wants of the victims of armed battle or some other scenario of inside violence. We direct and coordinate the worldwide actions performed in these conditions.

Purpose

ICT Specialist 2 manages and organizes all ICT methods and providers within the location the place they’re posted. They help the ICT Manager in designing and putting in ICT infrastructure.

Relationships

• Internally, interacts with ICRC workers.
• Externally, interacts with native suppliers.

Accountabilities & Functional obligations

Help Desk

• Provides office providers and as second degree consumer help for MSC web site for any ICT Services.
• Supports customers of pc and telecom gear in an effectivity and well mannered manners.
• Supports distant customers by using related ICT instruments.
• Advises customers on ICT issues.
• Escalates unresolved ICT incidents / requests to direct superior or GVA Service Desk.
• Performs all talked about duties additionally to the advantage of the ICRC’s sub-delegations / discipline workplaces and different related ICRC websites in case of emergency.
• Being obtainable for ICT help within the nation if required.

Realization and Maintaining of ICT Infrastructure

• Installation and upkeep of AS/ASL servers, computes, normal ICRC software program, printers, community parts, satellite tv for pc communication methods, VHF radios, Unified Communication methods, fax machines, ICT equipment, ICT providers, WiFi factors and so forth.
• Monitors present ICT communication and infrastructure are purposeful and operating easily as per ICRC tips / coverage / SLA.
• Adapt / installs / configure with new infrastructure / options as per guideline when required.
• Installs and maintains FINE normal and division particular software program in desktop and laptop computer computer systems.
• Installs and maintains FINE normal gear and small printer networks.
• Installs extra drivers, comfortable packs, and software program essential to make use of totally different printers, community playing cards, Lotus Notes/HCL Notes, Internet, and peripherals.

ICT Administration

• Maintains ICT inventory and stock, carries out common bodily checks.
• Keeps ICT stock up to date commonly and maintains ample shares ranges.
• Attributes ICT gear effectively to customers in accordance with direct superior request and the observe up of mortgage objects.
• Creates SR within the methods and coordinates for the brand new procurements / request of ICT objects.
• Aids and enter for the price range in accordance with the stock and necessities.
• Keeps his/her direct supervisor up to date on ongoing ICT issues.
• Implement/observe world/country-level insurance policies, procedures, guidelines, and rules. ejr4eKO 5MXNj
• Registers and treats data confidentially and with accuracy.
• Interprets/translate in any conditions with accuracy.
• Acts as a useful resource particular person through the superior absences.
• Keeps technical documentation updated for all IT installations.
• Files all-important paperwork regarding ICT division.

Additional Duties

User Training

• Gives technical recommendation to pc customers.
• Briefs, advises, and trains end-users on the ICRC’s ICT methods.
• Briefs pc customers the right way to care for their gear.

External Relations

• Communicate with Ministry of Telecommunication, ISP, telecom corporations and so forth.
• Communicate with suppliers / distributors.

Reporting

• Reports to direct superior all ICT actions and associated issues.
• Drafts and updates technical documentation for all IT gear / providers / set up.

Selection Requirements

• Bachelor’s diploma or equal in data expertise, pc engineering, pc science, or related discipline of study.
• Very good ICT information plus good communication abilities, each verbal and written.
• 2 – 4 years’ troubleshooting expertise in an space of the ICT service catalogue (e.g. office providers, community monitoring, telecommunications, ICT, helpdesk, and so forth.
• Have each good work ethics and analytical abilities, in a position to work in groups in addition to independently.
• Well organized, in a position to deal with a number of duties and prioritize, capability to work beneath stress
• Good historical past of steady schooling and confirmed drive to extend talent set.

What we provide

• Diverse and humanitarian-minded workforce
• An alternative to contribute to institutional efforts to guard and help battle victims worldwide
• Training alternatives
• Flexible work schedule

Our Values

At the ICRC, we worth impression, collaboration, respect, and compassion. We search candidates who exhibit behaviors primarily based on these shared values. For extra data on the ICRC values, please go to this web page.

Application Reminders

If this seems like an excellent match for you, kindly apply by way of the Apply now button beneath and fix a replica of your up to date and complete resume alongside together with your motivation letter.

• Deadline of Application: 24 January 2025Target Start Date: ImmediatelyOffice Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
• Only shortlisted candidates will probably be notified.This emptiness is open for Philippine residents solely.