UNICEF works in over 190 nations and territories to avoid wasting kids’s lives, defend their rights, and assist them fulfill their potential, from early childhood by way of adolescence.
At UNICEF, we’re dedicated, passionate, and happy with what we do. Promoting the rights of each child is not only a job – it’s a calling.
UNICEF is a spot the place careers are constructed: we provide our workers numerous alternatives for private {and professional} growth that may assist them develop a satisfying profession whereas delivering on a rewarding mission. We satisfaction ourselves on a tradition that helps workers thrive, coupled with a horny compensation and advantages package deal.
Visit our website to be taught extra about what we do at UNICEF.
For each child, a digital future
The overarching strategic objective of UNICEF’s Information and Communication Technology Division (ICTD) is to remodel and construct partnerships with our stakeholders to efficiently implement UNICEF programmes globally by way of progressive know-how-enabled options.
UNICEF goes by way of an thrilling digital transformation that may affect the work throughout the group. We are wanting for dynamic, progressive professionals to drive the transformation and play a key position in shaping the way in which ahead.
The ICT Specialist (Salesforce Lead Developer) is part of the Digital Tools and Platforms Customer Relationship Management workforce, within the Solutions Center and Support (SCS) Section in UNICEF’s ICTD Digital Core in Valencia, Spain.
The Digital Tools and Platforms workforce supplies options and companies globally in Customer Relationship Management (CRM), Web Technologies and Applications Engineering. Our CRM capabilities are central to UNICEF’s partnerships and useful resource mobilization technique throughout the organizations.
The CRM workforce supplies options to allow digital supporter engagement, to innovate and help fundraising and to revolutionise fund elevating operations in our workplaces globally.
How are you able to make a difference?
Under the direct supervision of the ICT Manager (CRM Solutions), the ICT Specialist (Salesforce Lead Developer) shall be accountable for the supply of CRM tasks in addition to the help and enhancement of CRM capabilities.
The incumbent will carry out arms-on design, growth and implementation of merchandise and options. In addition, the incumbent shall be required to guide a workforce of consultants. Following the “build, run, own” technique, the incumbent shall be accountable for making certain functions are adhering to the best diploma of technical requirements and shall be part of the workforce that regularly evolve the requirements to help quick-altering necessities. The incumbent shall be part of the worldwide CRM group and person teams and shall be a key member of CRM structure discussion board.
The incumbent will present experience in Salesforce Sales, Service, Marketing and Experience cloud, Salesforce Non-Profit Success Pack (NPSP), superior Apex programming, Lightning frameworks/elements and Digital advertising methods. The incumbent may also be offering expertise in DevSecOps, Salesforce integration strategies and the automation of finish-to-finish processes. In the manufacturing help context, the incumbent will contribute to help finest practices, root trigger evaluation strategies, fast response objectives and automatic launch administration capabilities.
The incumbent must be a element-oriented particular person with the power to quickly be taught and reap the benefits of new ideas and applied sciences. At the identical time, the incumbent must efficiently collaborate with a number of inner and exterior service suppliers and stakeholders.
The incumbent will achieve a deep understanding of UNICEF’s know-how stack and related enterprise processes and be a robust advocate for finest observe, course of standardization and simplification of applied sciences. This place requires robust technical experience with strategic mindset, and the power to align enterprise objectives with technical execution by way of efficient collaboration with our supply companion and stakeholders. The incumbent will play an important part in sustaining the best requirements of technical service supply excellence.
If you wish to know extra about this place, please overview the entire Job Description right here: 
To qualify as an advocate for each child you should have…
Minimum necessities:
- Education: An superior college diploma (Master’s or greater) in Information Systems Management, Software Engineering, Computer Science, or associated subject is required.
- A primary University Degree (Bachelor’s Degree or equal) in a related subject mixed with 2 extra years {of professional} expertise could also be accepted in lieu of a complicated college diploma.
- Work Experience: At least 5 years of related work expertise in:
- Solid understanding of the Salesforce platform (Sales Cloud, Service Cloud, Marketing and Experience cloud) is required.
- A minimal of 5 years of expertise in constructing functions utilizing a number of of the next is required: Lightning elements, APEX, Visualforce and UI associated coding applied sciences, Salesforce.com Web Services APIs – Force.com SOAP and REST-primarily based Web Service APIs, the Bulk API, and the Metadata API.
- A minimal of two years of growth expertise is required, together with stable expertise in a number of of the next: HTML5, JavaScript, jQuery, ExtJS and CSS, SQL, JSON, AmpScript.
- Experience of enterprise course of evaluation and translating enterprise wants into technical necessities and options is required.
- Experience of architecting and creating advanced and built-in know-how options on the Salesforce platform is required.
- At least 1 or extra business {qualifications} on the Salesforce platform is required, with the Salesforce Application/Technical Architect and/or Salesforce.com Platform Developer II as a compulsory qualification.
- Language Requirements: English fluency
Desirables:
- Knowledge of one other official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
- Experience in advertising cloud growth (Cloud pages, AmpScript, Salesforce integration, and so forth.)
- Hands-on expertise of Salesforce Non-Profit Success Pack (NPSP) and/or managing massive (>1500 person) Salesforce B2B platform
- Experience of Managing and Developing Salesforce app trade package deal
- Experience with digital advertising together with AdTech and MarTech
- Experience of working in massive knowledge quantity surroundings and managing platform efficiency
- Experience of managing managed companies vendor and exterior vendor
- Experience in deployments and migration instruments (Salesforce DX, CI/CD, Force.com IDE, Eclipse, ANT)
- Strong understanding and use of Versioning instruments akin to Bitbucket, SVN, GitHub or Azure Git and expertise with Salesforce launch administration
- Experience working with fee service supplier (PSP) and tokenization service supplier (TSP)
- Ability to foster glorious work relationships and construct alliances with key stakeholders
- Knowledge of integration with Payment Service suppliers, PCI compliance and different fee safety protocols
For each Child, you show…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin all the things we do and the way we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this submit are…
(1) Builds and maintains partnerships
(2) Demonstrates self-consciousness and moral consciousness
(3) Drive to attain outcomes for influence
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages individuals.
Familiarize your self with our competency framework and its completely different ranges.
UNICEF is dedicated to diversity and inclusion within its workforce, and encourages all candidates, regardless of gender, nationality, spiritual or ethnic background, and individuals with disabilities, to apply to grow to be a part of the group. To create a extra inclusive office, UNICEF presents paid parental depart, breastfeeding breaks, and cheap lodging for individuals with disabilities. UNICEF strongly encourages the usage of versatile working preparations. Click here to be taught extra about versatile work preparations, properly-being, and advantages.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), individuals with disabilities embrace those that have lengthy-time period bodily, psychological, mental, or sensory impairments which, in interplay with numerous boundaries, might hinder their full and efficient participation in society on an equal foundation with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has dedicated to extend the variety of workers with disabilities by 2030. At UNICEF, we offer reasonable accommodation for work-associated help necessities of candidates and workers with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen bodily and digital accessibility. If you might be an applicant with a incapacity who wants digital accessibility help in finishing the net application, please submit your request by way of the accessibility e mail button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF doesn’t rent candidates who’re married to kids (individuals below 18). UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and aims of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination primarily based on gender, nationality, age, race, sexual orientation, spiritual or ethnic background or disabilities. UNICEF is dedicated to advertise the safety and safeguarding of all kids. All chosen candidates will, due to this fact, bear rigorous reference and background checks, and shall be anticipated to stick to those requirements and rules. Background checks will embrace the verification of educational credential(s) and employment historical past. Selected candidates could also be required to supply extra info to conduct a background check, and chosen candidates with disabilities could also be requested to submit supporting documentation in relation to their incapacity confidentially.
UNICEF appointments are topic to medical clearance. Issuance of a visa by the host nation of the responsibility station is required for IP positions and shall be facilitated by UNICEF. Appointments may be topic to inoculation (vaccination) necessities, together with in opposition to SARS-CoV-2 (Covid). Should you be chosen for a place with UNICEF, you both should be inoculated as required or obtain a medical exemption from the related division of the UN. Otherwise, the choice shall be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration within the employment of the workers is the need of securing the best requirements of effectivity, competence, and integrity.
UNICEF’s lively dedication to variety and inclusion is vital to ship the perfect outcomes for kids. For this place, eligible and appropriate feminine candidates are inspired to apply.
Government workers who’re thought of for employment with UNICEF are usually required to resign from their authorities positions earlier than taking on an project with UNICEF. UNICEF reserves the correct to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance shouldn’t be obtained, or mandatory inoculation necessities aren’t met, inside an affordable interval for any purpose.
UNICEF doesn’t cost a processing payment at any stage of its recruitment, choice, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and coaching). UNICEF is not going to ask for candidates’ checking account info.
Mobility is a situation of worldwide skilled employment with UNICEF and an underlying premise of the worldwide civil service.
All UNICEF positions are marketed, and solely shortlisted candidates shall be contacted and advance to the following stage of the choice course of. An inner candidate performing on the degree of the submit within the related purposeful space, or an inner/exterior candidate within the corresponding Talent Group, could also be chosen, if appropriate for the submit, with out evaluation of different candidates.
Additional details about working for UNICEF could be discovered here.
ICT Specialist (Salesforce Lead Developer), P3, Fixed Term, #129358, PFP-ICTD Digital Core – Valencia, Spain
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