Apply for Senior UNHCR Shop E-commerce Assistant, Budapest, Hungary Job Vacancy | Position

Grade: GS5

Staff Member / Affiliate Type: General Service

Reason: Temporary > Temporary Assignment/ Appointment

Hardship Level: H (no hardship)

Family Type: Family <p></p><p></p>

Residential location (if relevant): Target Start Date: 2025-01-13

Target End Date: 2025-06-13

Deadline for Applications: December 27, 2024

Standard Job Description: Senior UNHCR Shop E-commerce Assistant: Organizational Setting and Work Relationships: The place is predicated inside UNHCR’s Division of Financial and Administrative Management (DFAM). The incumbent works within the Global Mobility and Infrastructure Service (GMIS). This Service contains UNHCRs international asset and fleet administration, journey in addition to services and infrastructure administration.

The UNHCR Shop features alongside the Public Outreach and Campaigns core work. Its function is to obtain, promote and dispatch core visibility and promotional gadgets to UNHCR employees and operations worldwide. It helps the work of Public Outreach by offering gadgets to assist occasions and helps to make sure model compliance throughout the complete vary of visibility gadgets and merchandise. The general purpose of the UNHCR Shop is to extend gross sales, mobilise additional monetary assist to UNHCR, enhance consciousness and empathy for forcibly displaced folks.

The Senior UNHCR Shop E-commerce Assistant will likely be working for the UNHCR Shop to make sure every viewers is delivered a high-quality engagement expertise and assist streamlined UNHCR Shop operations. The incumbent manages the webshop, retains observe of the stock, creates and updates experiences, and helps processing orders. As all different members of the staff, the UNHCR Senior UNHCR Shop E-commerce Assistant is inspired to actively interact in collaborative brainstorming periods, proactively contributing inventive insights and proposing progressive options to form the store’s future. The incumbent will work below the direct supervision of Assistant UNHCR Shop Officer.

All UNHCR employees members are accountable to carry out their duties as mirrored of their job description. They achieve this inside their delegated authorities, in keeping with the regulatory framework of UNHCR which incorporates the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions in addition to related accountability frameworks. In addition, employees members are required to discharge their obligations in a way per the core, purposeful, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for range.

Duties:

• Update and preserve the web site’s product catalogue, making certain accuracy of costs, descriptions, pictures, and availability.
• Manage the every day operations of the store, together with order processing and buyer inquiries.
• Monitor and optimize the web site efficiency.
• Analyze webshop information and metrics to determine developments, points, and alternatives for enchancment.
• Implement advertising and marketing methods to extend visitors, conversion charges, and gross sales.
• Coordinate the event of webdesign. ehgdGdO CN8B1W
• Collaborate with different departments to make sure alignment of targets and processes.
• Work carefully with the fulfilment accomplice to make sure well timed dispatch of visibility gadgets to the Field.
• Report on key efficiency indicators.
• Track stock to make sure proactive reordering of key gadgets.
• Maintain wonderful working relationships with groups within the Field and HQ.
• Stay up to date on the most recent e-commerce developments, greatest practices and applied sciences.
• Provide administrative assist to Assistant UNHCR Shop Officer.
• Support the identification and administration of dangers and search to grab alternatives impacting goals within the space of duty. Ensure choice making in danger based mostly within the purposeful space of labor. Raise dangers, points and issues to a supervisor or to related purposeful colleague(s).
• Perform different associated duties as required.

Minimum Qualifications: Years of Experience / Degree Level: For G5 – 2 years related expertise with High School Diploma; or 1 yr related work expertise with Bachelor or equal or increased

Field(s) of Education: Not relevant.

Certificates and/or Licenses: Not specified.

Relevant Job Experience: Essential: Communication and pc abilities together with Excel, PPT. Excellent drafting abilities. Strong organizational and time administration abilities.

Desirable: Similar function in e-commerce, expertise with Shopify or different e-commerce platforms. Knowledge of website positioning and analytics instruments.

Functional Skills: SC-Inventory / Stock administration

CO-Drafting, Documentation

IT-Computer Literacy

(Functional Skills marked with an asterisk* are important)

Language Requirements: For International Professional and Field Service jobs: Knowledge of English and UN working language of the responsibility station if not English.

For National Professional jobs: Knowledge of English and UN working language of the responsibility station if not English and native language.

For General Service jobs: Knowledge of English and/or UN working language of the responsibility station if not English.

Competency Requirements: All jobs at UNHCR require six core competencies and can also require managerial competencies and/or cross-functional competencies. The six core competencies are listed under.

Core Competencies: Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies: Not specified.

Cross-Functional Competencies: Innovation and Creativity

Technological Awareness

Planning and Organizing

All UNHCR workforce members should individually and collectively, contribute in direction of a working setting the place every particular person feels secure, and empowered to carry out their duties. This contains by demonstrating no tolerance for sexual exploitation and abuse, harassment together with sexual harassment, sexism, gender inequality, discrimination, and abuse of energy.

As people and as managers, all have to be proactive in stopping and responding to inappropriate conduct, assist ongoing dialogue on these issues and talking up and looking for steerage and assist from related UNHCR sources when these points come up.

This is a Standard Job Description for all UNHCR jobs with this job title and grade stage. The Operational Context could comprise extra important and/or fascinating {qualifications} referring to the particular operation and/or place. Any such necessities are integrated by reference on this Job Description and will likely be thought-about for the screening, shortlisting and number of candidates.

Desired Candidate Profile: Desired Candidate Profile

The ultimate candidate could have a robust basis in provide chain administration, with hands-on expertise in procurement, stock administration, logistics coordination, and customer support. They ought to exhibit a detail-oriented and methodical strategy to managing vendor relationships, sustaining correct procurement information, and making certain well timed and environment friendly order processing.

This function requires wonderful communication abilities to have interaction successfully with suppliers, distributors and clients, making certain clear expectations and promptly resolving any points. The candidate must be skilled in sustaining stock methods, monitoring inventory ranges, and coordinating replenishment efforts to make sure seamless operations. They will even be accountable for processing orders and responding to buyer inquiries professionally and effectively, making certain excessive ranges of service and satisfaction.

The candidate must be comfy dealing with administrative duties, corresponding to information enter, KPI reporting, and documentation administration, and be adaptable to different associated duties as required.

We are wanting for somebody who’s service-oriented, adaptable, and dedicated to steady enchancment—a person who can work independently whereas collaborating successfully with staff members and stakeholders.

Additional data: Candidates have to be legally current in Hungary on the time of application, recruitment and rent.

For G5 – 2 years related expertise with High School Diploma; or 1 yr related work expertise with Bachelor or equal or increased.

NOTE: A accomplished and related minimal first stage college diploma (equal to BA or increased) shall rely in full (100%) in direction of the required years of labor expertise. Priority will likely be given to eligible candidates assembly the complete necessities.

Remuneration: In case of appointment, a aggressive compensation and advantages bundle is obtainable.

G5 – Salary vary: NET 684, 443 HUF – NET 801, 631 HUF.

Benefits: Annual go away: UNHCR employees members holding a brief appointment will accrue annual go away on the price of 1.5 working days for every full calendar months of service (i.e. 18 working days per yr).

Pension system: Staff members holding a fixed-term appointment will turn into individuals within the United Nations Joint Staff Pension Fund (UNJSPF).

Health insurance coverage plan: regionally recruited employees members in Budapest will likely be enrolled within the Medical Insurance Plan (MIP). The protection can be optionally obtainable for eligible members of the family.

Shortlisted candidates could also be required to take a seat for a check. No late functions will likely be accepted. UNHCR is dedicated to range and welcomes functions from certified candidates no matter incapacity, gender identification, marital or civil partnership standing, race, color or ethnic and nationwide origins, faith or perception, or sexual orientation. UNHCR doesn’t cost a charge at any stage of the recruitment course of (application, interview assembly, processing, coaching or another charges).

Functional Clearance: This place does not require a purposeful clearance

Required languages (anticipated Overall means is at the least B2 stage): English

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Desired languages: ,

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Additional Qualifications: Skills

CO-Drafting and Documentation, IT-Computer Literacy, SC-Inventory / Stock administration

Education

Certifications

Work Experience

UNHCR Salary Calculator: https://icsc.un.org/Home/SalaryScales

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