Apply for Senior PSP Assistant (F2F), Hong Kong, China Job Vacancy | Position

Hardship Level (not relevant for home-based): U (unclassified)

Family Type (not relevant for home-based): No designation

Staff Member / Affiliate Type: UNOPS LICA5

Target Start Date: 2024-12-17

Deadline for Applications: January 1, 2025

Terms of Reference

1. General Background

(Brief description of the nationwide, sector-specific or different related context by which the person contractor will function)

Since 2007 UNHCR Private Sector Partnerships has been operating profitable fundraising applications in Asian markets. In 2024, PSP goals to boost a minimal of HK$106 million from the Hong Kong market. PSP Hong Kong has been efficiently working with outsourced head to head businesses since 2007, recruiting new donors in each  Hong Kong Special Administrative Region ( Hong Kong SAR) and Macao Special Administrative Region (Macao SAR) of China. Close monitoring of the distributors’ efficiency and frequent trainings of frontliners are the keys to the success of the donor acquisition program. After operating this system with distributors for years, PSP can also be desirous to discover to construct its personal capability to handle head to head program inhouse.

The Senior Fundraising Assistant (Face to Face) will play a key position in managing operation, efficiency and administrative work for each outsource distributors and take result in develop inhouse operation for PSP. Reporting to and supervised by the Senior PSP Associate (Face to Face), this place can be a focus for distributors and inhouse crew to make sure high quality donor acquisition for PSP Hong Kong to adjust to all related laws in conducting face-to-face fundraising in Hong Kong and Macao SAR. This place is a UNOPS place with a contract of six months.

2. Purpose and Scope of Assignment

(Concise and detailed description of actions, duties and obligations to be undertaken, together with anticipated journey, if relevant)

Operational Context: The Senior Fundraising Assistant (Face-to-Face) is part of the Private Sector Partnerships (PSP) Unit in Hong Kong.

Under the supervision of the Senior PSP Associate (Face-to-Face), this incumbent can be accountable for managing and working total face-to face fundraising actions.

A. General

• Support to develop and handle the Face-to-Face donor acquisition program in Hong Kong and Macao SARs to fulfill fundraising targets.
• Assist in setup inhouse operation to recruit month-to-month donors by constructing the crew from recruitment, organising administration system, KPI and inner pointers.
• Coordination with outsourced distributors and inhouse frontliners for places and venue.
• Assist in develop and implement methods to make F2F Fundraiser really feel an built-in part of UNHCR.
• Assist in develop relationships and cooperation with suppliers and businesses as needed.
• Closely monitor KPIs from each program to make sure the standard of donor recruitment.
• Assist in making certain UNHCR coverage and procedures are noticed.
• Working and coordinate with different perform in UNHCR to make sure integration course of between unit in UNHCR.

B. Training and Leadership Development:

• Assist in planning, implementing and monitoring recruitment exercise to fulfill crew goals.
• Perform interview course of to problem and recruit good candidates to employed the standard employees.
• Assist in making certain recruitment channel accommodate variety of fundraiser base on the crew KPI.
• Prepare and facilitate crew conferences and Team Leaders assembly agenda to offer program updates, efficiency overview, construct crew morale, motivating employees and any organizational points.
• Assist the Manager to handle crew motivation repeatedly to make sure the motivation of the crew are within the excessive tone.
• Assist to the Manager to rent and prepare crew leaders or fundraisers to regenerate the following chief from the crew.
• Support to the Manager to make sure the event of fundraiser and Team Leader and subsequent chief growth with a excessive deal with the sphere and main by instance.
• Assist in making certain the coaching schedule is applied strategically inside the crew repeatedly.
• Assist in supervise the Fundraising Assistant (F2F) in offering coaching supplies and arranging coaching.

C. Site and Team Management:

• Assist the crew to create technique and construct good relationship with potential venue administration from e.g. malls, expos, workplace, and different public area that may present place for fundraising crew to work and obtain new monetary supporters. ehgcyDR DZIC7w
• Assist in making certain that the picture and core values of group are nicely offered, within the time period of constructing relationship with venue administration.
• Support to work with Team Leader and fundraisers to prepare and handle artistic F2F occasions to spice up up efficiency.
• Execute to research and monitor venue efficiency consequence and make adjustment to the plan sometimes.
• Prepare for crew schedule to make sure the crew works strategically and full help in working collectively one another and to maximise the venue websites. Team Management, Monitoring and Evaluation.
• Work with Fundraising Assistant (F2F) to replace F2F Performance and guarantee every of the crew are nicely knowledgeable and conscious with their lead to each day, weekly and month-to-month foundation.
• Assist the Manager to make sure the efficiency administration system for the crew is applied each day, nicely monitor and observe up in a transparent, measurable goals, ongoing suggestions, periodic evaluations, honest and unbiased analysis.
• Assist the Manager to overview crew efficiency on a each day and weekly foundation and create motion plan to assist employees to spice up up their efficiency.
• Assisting in put together and conduct efficiency value determinations for the crew.
• Assisting in making certain that prime requirements of efficiency, crew worth, and fundraising regulation and group procedures are adopted within the crew.
• Assist the Manager to observe funds versus expenditure.

(Clear description of measurable outputs, milestones, key efficiency indicators and/or reporting necessities which is able to allow efficiency monitoring)

3. Qualifications and Experience

(List the required training, work expertise, experience and competencies of the person contractor. The listed training and expertise ought to correspond with the extent at which the contract is obtainable.)

a. Education (Level and space of required and/or most popular training)

• Completion of the Secondary Education (High School Diploma). Higher Diploma is fascinating in Marketing, Communications, Translation, International Relation, Business Administration or a associated discipline. Candidates with a Higher Diploma in different disciplines with a confirmed related skilled document can be accepted.

b. Work Experience

(List variety of years and space of required work expertise. Clearly distinguish between required expertise and expertise which might be an asset.)

• Minimum 2 years of related working expertise with High School Degree and 1 12 months of related working expertise with a Bachelor’s, Master’s or Doctor’s diploma, ideally in Fundraising, Sales Support, Marketing, Communications or a associated discipline.
• Experience in a global group or worldwide NGO in Hong Kong is most popular.

c. Key Competencies

(Technical data, expertise, managerial competencies or different private competencies related to the efficiency of the project. Clearly distinguish between required and desired competencies)

• Hands on Direct advertising and marketing expertise
• Ability to work independently.
• Good Verbal Communication
• Performance administration expertise
• Knowledge of MS workplace together with MS Word, Excel, PowerPoint and Outlook, Chinese phrase processing.
• Proficiency in written and spoken Chinese (Cantonese and Putonghua) and English.
• Occasional journey is required.

Standard Job Description: Required Languages: Cantonese

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Chinese

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English

Desired Languages: ,

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Additional Qualifications: Skills

Education

Bachelor of Arts (BA), High School (Required)

Certifications

Work Experience

Private Sector Partnerships

Other info: This place does not require a useful clearance

Home-Based: No