Apply for IT Associate, (GS-6), Malabo, Guinea Ecuatorial, #00131464 (Temporary Appointment) Unicef Job Vacancy | Unicef Careers

UNICEF works in over 190 nations and territories to save lots of kids’s lives, defend their rights, and assist them fulfill their potential, from early childhood by adolescence.

At UNICEF, we’re dedicated, passionate, and happy with what we do. Promoting the rights of each little one isn’t just a job – it’s a calling.

UNICEF is a spot the place careers are constructed: we provide our employees various alternatives for private {and professional} improvement that can assist them develop a satisfying profession whereas delivering on a rewarding mission. We satisfaction ourselves on a tradition that helps employees thrive, coupled with a sexy compensation and advantages bundle.

Visit our website to be taught extra about what we do at UNICEF.

For each little one, Commitment.

Job Organizational Context

The UNICEF Country Office has lately benefited from a major funding from the MPTF of over $5M for the procurement and supply of well being tools to strengthen the well being system on the outreach degree (Public Health Care heart) to cowl essentially the most weak inhabitants, particularly kids and pregnant girls. For its deployment, many technological methods will likely be arrange within the course of workflow and within the transactions with the suppliers, so it’s essential to have an area ICT that might present an acceptable resolution to the challenges round this challenge for an accountability, transparency and efficient response to the donor, stakeholders and beneficiaries.

Information and Communications Technology (ICT) Associates carry out procedural and a few specialised actions pertaining to UNICEF’s ICT methods, which embody desktop administration and server operations. Specialized actions sometimes pertain to the set up and routine configuration of ICT system elements and person orientation. Procedural actions embody all different processes that won’t require the application of specialised info know-how coaching and information, akin to sustaining technical and person documentation and/or serving as point of interest for receipt and processing of person requests.

How are you able to make a distinction? 

The work of ICT Associates impacts on the supply of routine ICT administration actions which are carefully interrelated with the work of different members of the ICT crew to which assigned. The work carried out impacts not solely the performance of elementary ICT methods, but additionally the operational effectivity of employees all through the group. Indirectly his/her work impacts on supply of organization-wide programmes.

ICT Associates additionally play a key position in offering ICT customer support help (second degree) and minimal troubleshooting duties. The incumbents are routinely concerned in working carefully with colleagues in ICT on crosscutting points and with consumer departments and employees within the dealing with and resolving of routine in addition to minor specialised processes and supply of ICT providers. These relationships are necessary to make sure that (a) consumer wants are met expeditiously, (b) ICT methods are functioning as designed and (c) UNICEF’s employees are saved conscious of recent software program releases, instruments and tools.

 

Key features, accountabilities and associated duties/duties:

General ICT / Office Support:

ICT Associates at this degree carry out a full vary of procedural actions in help of ICT to make sure efficient communications with consumer departments/divisions/workplaces and environment friendly provision of help to different ICT employees.

 

Activities embody:

• Providing first-level help that features receiving, processing, and logging service requests.

• Managing lifecycle of ICT incidents assigned to him/her in service administration device.

• Providing help in conferencing with ICT and audiovisual tools as and when requested.

• Creating and assigning work orders.

• Maintaining and updating information (digital and paper) and inside databases.

• Maintaining ICT stock, manuals and different documentation. This could require the incumbent to raise, transfer, mount, or retailer tools.

 

Minimal ICT Administration:

ICT Associates are accountable for specialised help pertaining to routine ICT actions requiring thorough understanding and application of server, working system, {hardware} and software program documentation and performance.

Activities embody:

• Installing/upgrading, configuring (routine, customary) and sustaining methods, instruments, and tools.

• Assisting in routine operation and monitoring of server methods.

• Providing second-level person help/troubleshooting.

• Extracting information from databases to serve the wants and requests of customers, diagnosing errors and correcting as obligatory.

• Emergency communications tools Inmersat, BGAN and Iridium Satellite Phone.

• Assisting within the era of laptop studies.

• Providing on-the-job orientation for customers in the usage of ICT methods.

To qualify as an advocate for each little one you should have…

Minimum necessities:

Education: 

• Completion of Secondary training is required, supplemented with formal coaching in Computer Science, Information Systems, Telecommunications, Engineering.

• ITIL Foundation Certificate or equal buyer help certification is an asset.

Work Experience: 

• A minimal of six years of sensible work expertise in info know-how, requiring systematic strategies of troubleshooting and downside fixing is required.

• Experience in offering help to customers on IT services and products, and use of purposes and diagnostic instruments is required.

• Practical expertise in offering technical and enterprise Customer Support and Services is required.

• Practical expertise and dealing information of assorted laptop platforms and purposes is required.

Language Requirements:

• Fluency in Spanish is required. Knowledge of one other official UN language (English and French) or an area language is an asset.

For each Child, you reveal…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin every thing we do and the way we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this put up are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and moral consciousness

(3) Drive to attain outcomes for affect

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize your self with our competency framework and its totally different ranges.

UNICEF is dedicated to diversity and inclusion within its workforce, and encourages all candidates, no matter gender, nationality, non secular or ethnic background, and individuals with disabilities, to apply to turn into a part of the group. To create a extra inclusive office, UNICEF presents paid parental go away, breastfeeding breaks, and affordable lodging for individuals with disabilities. UNICEF strongly encourages the usage of versatile working preparations. Click here to be taught extra about versatile work preparations, well-being, and advantages.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), individuals with disabilities embody those that have long-term bodily, psychological, mental, or sensory impairments which, in interplay with numerous limitations, could hinder their full and efficient participation in society on an equal foundation with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has dedicated to extend the variety of workers with disabilities by 2030. At UNICEF, we offer reasonable accommodation for work-related help necessities of candidates and workers with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen bodily and digital accessibility. If you’re an applicant with a incapacity who wants digital accessibility help in finishing the net application, please submit your request by the accessibility e mail button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF doesn’t rent candidates who’re married to kids (individuals below 18). UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and goals of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based mostly on gender, nationality, age, race, sexual orientation, non secular or ethnic background or disabilities. UNICEF is dedicated to advertise the safety and safeguarding of all kids. All chosen candidates will, subsequently, endure rigorous reference and background checks, and will likely be anticipated to stick to those requirements and ideas. Background checks will embody the verification of educational credential(s) and employment historical past. Selected candidates could also be required to offer extra info to conduct a background check, and chosen candidates with disabilities could also be requested to submit supporting documentation in relation to their incapacity confidentially.

UNICEF appointments are topic to medical clearance.  Issuance of a visa by the host nation of the responsibility station is required for IP positions and will likely be facilitated by UNICEF. Appointments might also be topic to inoculation (vaccination) necessities, together with in opposition to SARS-CoV-2 (Covid). Should you be chosen for a place with UNICEF, you both should be inoculated as required or obtain a medical exemption from the related division of the UN. Otherwise, the choice will likely be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration within the employment of the employees is the need of securing the best requirements of effectivity, competence, and integrity.

UNICEF’s lively dedication to range and inclusion is vital to ship the perfect outcomes for kids. For this place, eligible and appropriate feminine candidates are inspired to apply.

Government workers who’re thought-about for employment with UNICEF are usually required to resign from their authorities positions earlier than taking on an project with UNICEF. UNICEF reserves the appropriate to withdraw a suggestion of appointment, with out compensation, if a visa or medical clearance will not be obtained, or obligatory inoculation necessities should not met, inside an inexpensive interval for any purpose. 

UNICEF doesn’t cost a processing payment at any stage of its recruitment, choice, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and coaching). UNICEF won’t ask for candidates’ checking account info.

 

visa residence necessities: i.e.: UNICEF shall not facilitate the issuance of a visa and dealing authorization for candidates into account for positions on the nationwide officer and common service class.]

 

All UNICEF positions are marketed, and solely shortlisted candidates will likely be contacted and advance to the following stage of the choice course of. An inside candidate performing on the degree of the put up within the related useful space, or an inside/exterior candidate within the corresponding Talent Group, could also be chosen, if appropriate for the put up, with out evaluation of different candidates.

Additional details about working for UNICEF might be discovered here.