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Head, Interpretation Service, Geneva, Switzerland

INTERNATIONAL TELECOMMUNICATION UNION

ITU is the main United Nations company for info and communication applied sciences, with the mission to attach the world. To obtain this, ITU manages the radio-frequency spectrum and satellite tv for pc orbits on the worldwide stage, works to enhance communication infrastructure within the growing world, and establishes world requirements that foster seamless interconnection of an enormous vary of communication methods.

Head, Interpretation Service

Vacancy discover no: 1884 Sector: SG Department: C&P Country of contract: Switzerland Duty station: Geneva

Position quantity: CF62/P4/719 Grade: P4 Type of contract: Fixed-term Duration of contract: 2 years with risk of renewal Recruitment open to: External Application deadline (Midnight Geneva Time): 12 February 2025

ORGANIZATIONAL UNIT

The General Secretariat directs administrative, human and monetary assets and actions of the Union, together with the implementation of the provisions of the executive rules on operational questions, the dissemination of knowledge on telecommunication/ICT issues for operational and different functions, and the availability of authorized recommendation to the entire of the Union. The General Secretariat coordinates the implementation of the Strategic Plan, displays the telecommunication/ICT atmosphere and recommends as wanted motion regarding the Union’s future insurance policies and technique. The General Secretariat ensures inter-sectoral coordination and cooperation to advance an entire of ITU strategy (One-ITU) in headquarters and the sphere. The General Secretariat offers logistical and knowledge know-how help to the Union’s actions together with conferences and world boards; the coordination of the work of the Union with the United Nations system, and different worldwide organizations; and the engagement of the Member States, Sector Members, and Academia. The General Secretariat manages company governance, and strategic communications and relations with the media, completely different stakeholder teams in addition to most people.

The Conferences and Publications Department is accountable for guaranteeing communication between folks concerned in ITU actions and for the dissemination of ITU merchandise, by means of its convention companies (convention group and logistics), language companies (translation and interpretation within the six official languages, précis-writing, terminology and reference companies) and documentation and publications companies (textual content seize and textual content processing, digital doc administration, publication composition, copy and distribution of paper and bodily digital merchandise).

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ORGANIZATIONAL CONTEXT

Under the supervision of the Head, Document Management and Interpretation Division, the incumbent manages the interpretation employees and companies for the complete vary of ITU conferences and conferences, supervising a pool of lots of of interpreters primarily based each in Geneva and overseas. The incumbent works autonomously to reply flexibly and professionally to evolving wants within the supply of high-quality, strategically essential interpretation companies, together with planning, recruitment, high quality management and employees administration.

DUTIES AND RESPONSIBILITIES

  • Manages the Interpretation Service and the supply of interpretation companies within the six official languages (and others, as requested) in any respect kinds of ITU multilingual conferences and conferences at headquarters in Geneva and all over the world. Responsible for profitable administration of huge groups of interpreters and versatile planning of advanced interpretation wants at main high-level occasions corresponding to ITU Plenipotentiary Conference and WRC.
  • Identifies and plans interpretation wants primarily based on assembly schedules and in session with the Sector or Department heads; takes the lead on recruitment and administration of freelance interpreters according to the UN-AIIC Agreement; evaluates and estimates interpretation prices; proposes and implements probably the most acceptable interpretation companies technique primarily based on the wants of the group, balancing high quality and monetary sustainability and cost-efficiency measures as acceptable.
  • Establishes and maintains good working relations, belief and wonderful traces of communication with the interpreters; creates and enforces goal mechanisms for high quality assurance in interpretation companies; identifies and supervises the implementation of finest practices in interpretation and interpreter administration, by means of benchmarking and fixed trade with counterparts in sister organizations.
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  • Represents the Union at common inter-agency conferences of Heads of Interpretation Services on classification, recruitment and dealing situations of interpreters; represents ITU as its key negotiator on the quinquennial UN-AIIC settlement negotiations and mid-term evaluations; represents the ITU Interpretation Service at AIIC and inter-agency conferences on the classification, recruitment and dealing situations of freelance interpreters.
  • Liaises with colleagues accountable for convention logistics and infrastructure to make sure that interpretation cubicles and convention amenities meet business requirements, following up any points regarding interpreters’ working atmosphere in help of the interpretation group.
  • Maintains contact with the heads of interpretation companies of different organizations to trade related info on interpreters and assess efficiency. Oversees the enforcement of related tendencies within the UN-AIIC Agreement, investigating reported instances of non-compliance and implementing corrective measures, as needed; maintains relations with famend universities and colleges of interpretation to develop joint programmes geared toward guaranteeing a relentless inflow of recent expertise; maintains contact with regional AIIC representatives to trade info and to seek out and place interpreters at any time when required.

DUTIES AND RESPONSIBILITIES (continuation)

  • Advises the Head of the Division on revolutionary interpretation methods, new applied sciences and developments, together with distant simultaneous interpretation and mitigation measures for digital or hybrid occasions, AI-powered interpretation; offers specialised recommendation to the Chief of the Conferences and Publications Department, the Secretariat-General and all different sectors of ITU on issues associated to interpretation; creates, updates and disseminates insurance policies on the optimum use of interpretation companies at ITU; orders the upkeep of a web-based repository of knowledge on interpretation for inside and exterior purchasers; supervises the event, updating and distribution of glossaries used for all ITU conferences.

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  • Defines and implements probably the most cost-efficient interpretation companies technique primarily based on the wants of the group; identifies, explores, pilots, evaluates and implements new applied sciences in interpretation; identifies, implements and helps initiatives on adoption of paper good, distant interpretation methods and AI-powered interpretation at ITU; offers steerage on structural and technical measures for the development and/or renovation of ISO-compliant interpretation amenities; offers steerage on the choice and use of simultaneous interpretation tools and its compliance with the related ISO requirements; identifies, seeks to acquire and implements IT options and purposes to streamline and digitize the administration of interpreter availability, scheduling and staffing.
  • Performs different associated duties as assigned.

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

Analysis, Judgement and Decision Making

Client and Service Orientation

Innovation and Facilitating Change

Successful Management

Planning and Organising

Networking and Building Partnerships

Leadership

TECHNICAL COMPETENCIES

  • Proven capability to guide groups of interpreters assigned to conferences and conferences, offering steerage and recommendation as acceptable.
  • Professional experience to advise administration on future interpretation developments and hybrid occasions, together with information of distant simultaneous interpretation, interpretation hubs with bodily and distant interpreters, and AI-powered interpretation.
  • Expert information of technical necessities for RSI and talent to liaise successfully with the IS division.
  • Openness to innovation and curiosity in new applied sciences within the linguistic subject.
  • Flexibility and positivity in addressing evolving demand for the recruitment of interpreters, usually at brief discover.
  • Proven capability to work effectively underneath stress.
  • Ability to develop and keep good working relations with officers in any respect ranges in administrations, nationwide and worldwide organizations, shifting comfortably and respectfully in numerous multicultural, multi-ethnic environments.
  • Demonstrated capability to create and implement practical work plans.

QUALIFICATIONS REQUIRED

Education:

Advanced college diploma in interpretation, translation, languages, enterprise administration, worldwide relations or a associated subject OR training from a reputed faculty of superior training with a diploma of equal normal to that of a sophisticated college diploma in one of many fields above. For inside candidates, a primary college diploma in one of many fields above together with ten years of qualifying expertise could also be accepted in lieu of a sophisticated college diploma for promotion or rotation functions.

Experience:

At least seven years of progressively accountable expertise within the subject of the work, together with not less than three on the worldwide stage. Working expertise regarding convention group in worldwide organizations is a bonus. A Doctorate in a associated subject could be thought-about in its place for three years of working expertise.

Languages: Knowledge of one of many six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at superior stage and information of a second official language at intermediate stage. Knowledge of a 3rd official language could be a bonus. (Under the provisions of Resolution No. 626 of the Council, a leisure of the language necessities could also be approved within the case of candidates from growing nations: when candidates from such nations possess an intensive information of one of many official languages of the Union, their purposes could also be considered.)

BENEFITS AND ENTITLEMENTS

Salary: Total annual wage consists of a web annual wage (web of taxes and earlier than medical insurance coverage and pension fund deductions) in US {dollars} and a publish adjustment (PA) (value of dwelling allowance). The PA is variable and topic to vary with out discover in accordance with the charges as set inside the UN Common System for salaries and allowances.

Annual wage from $ 77,326 + publish adjustment $ 70,367

Other allowances and advantages topic to particular phrases of appointment, please check with: What-we-offer

ADDITIONAL INFORMATION

The incumbent needs to be keen to journey and adapt to irregular and continuously altering working hours throughout conferences.

INFORMATION ON RECRUITMENT PROCESS

Please word that each one candidates should full an on-line software and supply full and correct info. To apply, please go to the ITU Careers web site. The analysis of candidates relies on the factors within the emptiness discover, and will embrace checks and/or assessments, in addition to a competency-based interview. ITU makes use of communication applied sciences corresponding to video or teleconference, e-mail correspondence, and so on. for the evaluation and analysis of candidates. Please word that solely chosen candidates will likely be additional contacted and candidates within the last choice step will likely be topic to reference checks primarily based on the knowledge supplied. Messages originating from a non ITU e-mail account – @itu.int – needs to be disregarded. ITU doesn’t cost a payment at any stage of the recruitment course of.

ITU applies a zero-tolerance coverage in opposition to all types of harassment. ITU is dedicated to variety and inclusion inside its workforce, and encourages all candidates, regardless of gender, nationality, spiritual and ethnic backgrounds, together with individuals with disabilities, to apply to turn into part of the group. Achieving gender stability is a excessive precedence for ITU.



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