Technical Support and Training Associate

Technical Support and Training Associate


  • Job Identification
    22030
  • Posting Date
    2024-11-11, 09:53 a.m.
  • Apply Before
    2024-11-26, 07:59 a.m.
  • Job Schedule
    Full time
  • Locations





    New Delhi, India





  • Agency
    UNDP
  • Grade
    NPSA-7
  • Vacancy Type
    National Personnel Service Agreement
  • Practice Area
    Effectiveness
  • Bureau
    Regional Bureau for Asia and the Pacific
  • Contract Duration
    1 Year
  • Education & Work Experience
    Bachelor’s Degree – 4 yr(s) expertise OR High School certificate- 7 yr(s) expertise
  • Required Languages
    English and Hindi
  • Vacancy Timeline
    2 Weeks

  • Job Description

    Background
     
    Diversity, Equity and Inclusion are core rules at UNDP:  we worth range as an expression of the multiplicity of countries and cultures the place we function, we foster inclusion as a approach of making certain all personnel are empowered to contribute to our mission, and we guarantee fairness and equity in all our actions. Taking a ‘leave no one behind’ strategy to our range efforts means growing illustration of underserved populations. People who establish as belonging to marginalized or excluded populations are strongly inspired to apply. Learn extra about working at UNDP together with our values and inspiring stories.
     
    UNDP doesn’t tolerate sexual exploitation and abuse, any type of harassment, together with sexual harassment, and discrimination. All chosen candidates will, subsequently, endure rigorous reference and background checks. 

    UNDP has been working in India since 1951 in virtually all areas of human improvement. Together with the Government of India and improvement companions, we now have labored in direction of eradicating poverty, lowering inequalities, strengthening native governance, enhancing neighborhood resilience, defending the atmosphere, supporting coverage initiatives and institutional reforms, and accelerating sustainable improvement for all.

    With initiatives and programmes in each state and union territory in India, UNDP works with nationwide and subnational authorities, and various improvement actors to ship people-centric outcomes, notably for probably the most weak and marginalized communities. As the integrator for collective motion on the Sustainable Development Goals (SDGs) inside the UN system, we’re dedicated to supporting the Government of India’s nationwide improvement imaginative and prescient and priorities and accelerating the achievement of the SDGs for the individuals and the planet.

    UNDP India’s new Country Programme (2023-2027) builds on our prior work and goals to offer an built-in strategy to improvement options in three strategic portfolios:  

    • Strong, accountable and evidence-led establishments for accelerated achievement of the SDGs.
    • Enhanced financial alternatives and social safety to cut back inequality, with a concentrate on the marginalized.
    • Climate-smart options, sustainable ecosystems and resilient improvement for diminished vulnerability.

    South-South cooperation, gender equality and social inclusion are promoted throughout the pillars. The programme is supported by a framework of renewed partnerships and blended finance options, strategic innovation and accelerator labs, and knowledge and digital structure.
    You are invited to affix a staff of future-smart improvement professionals to help India in reaching the nationwide and globally agreed objectives. As a part of the UNDP staff, your focus can be to work with various stakeholders to seek out country-specific options that result in sustainable improvement and attain these furthest behind first.

    The Government of India’s flagship schemes KCC/MISS and Pradhan Mantri Fasal Bima Yojana (PMFBY) have change into vital instruments to strengthen the resilience of Indian farmers. The schemes guarantee most advantages for the farmers by offering credit score beneath 5 classes and monetary threat safety towards pure calamities and catastrophic occasions together with pests, local weather uncertainties and environmental shocks. To handle agrarian misery, the Kisan Credit Card/ Modified Interest Subvention Scheme (MISS) was launched by the Government of India to offer low cost and hassle- free credit score for tens of millions of farmers and to make sure continued funding into agriculture to usher in mechanization, modernize agriculture practices and finally improve productiveness. Additionally, PMFBY additionally supplies complete threat protection for the whole crop cycle, PMFBY additionally permits direct declare switch into farmers’ accounts by e-remittance.

    UNDP’s Country Programme Document (2023-2027) meant Outcome 2 states that “By 2027, people will benefit from and contribute to sustainable and inclusive growth through higher productivity, competitiveness and diversification in economic activities that create decent work, livelihoods, and income particularly for youth and women”. UNDP leverages its experience in techniques strengthening to help the Ministry of Agriculture & Farmer’s Welfare (MoA&FW) by organising of a Central Program Management Unit (CPMU) for the implementation of PMFBY and KCC, to enhance institutional and programme responsiveness, improve protection and higher entry amongst marginalized and excluded farm households, providing modern measures and help mechanisms for Agri-value chain financing. The PMU may also concentrate on offering Capacity Building and Training help to taking part state-level authorities departments concerned in PMFBY and KCC and advancing the scheme amongst new states for improved uptake.

    Duties and Responsibilities

    The Technical Support and Training Associate will work beneath the general steering and supervision of the Capacity Building and Content Development Analyst. S/He will guarantee engagement of all direct stakeholders and supply of undertaking aims, in coordination with the Joint Secretary & CEO, DoA & FW, MoA & FW when wanted.    
     
    Capacity Building and Training Needs Assessment    

    • Conduct complete coaching wants evaluation to establish ability gaps in PMFBY/RWBCIS, agriculture credit score, and worth chains.
    • Focused area space – Learning Management System and Content Development pertaining to PMFBY/RWBCIS, Agriculture Credit and Value Chain.
    • Identify coaching wants and ability gaps and design focused coaching applications to 
      handle them.
    • Contribute to assessing the effectiveness of coaching applications

    Learning Management System (LMS) Administration and Optimization

    • Overall administration of LMS and guarantee its functioning and updating.
    • Work on coaching content material for data repository and trainings by LMS.

    Specialized Content Development 

    • Develop a well-written and complete coaching content material in numerous codecs, making certain readability and alignment with studying aims.
    • Design visually partaking and interactive coaching supplies together with infographic, interactive/partaking audio video and so forth. to reinforce learner engagement.  
    • Create and refine Scripts for video tutorials and collaborate within the manufacturing of concise, efficient coaching movies.
    • Write set up and edit content material coaching supplies.
    • Develop a spread of supporting supplies corresponding to handouts, checklists, manuals, exams/quizzes, displays, scripts, video, audio, and so forth. 
    • Produce, edit, and ship partaking coaching content material by web-based, instructor-led, and digital classroom studying codecs.

    Strategic Partnerships 

    • Collaborate with Apex/Training Institutes and different stakeholders to broaden the community of Master Trainers and Resource Persons.
    • Collaborate with numerous companions to reinforce the coaching curriculum and effectiveness.

    Organizing Trainings, Events

    • Support in organizing trainings/conferences/workshops/conferences and so forth. 
    • Create detailed agendas and session outlines that present a transparent construction for the occasion.
    • Compile experiences summarizing the occasion’s/trainings outcomes, participant suggestions, and any classes discovered

    The incumbent performs different duties inside their useful profile as deemed needed for the environment friendly functioning of the Office and the Organization.
     

    Competencies
     
    Core competencies:
    • Achieve Results: Level 1: Plans and screens personal work, pays consideration to particulars, delivers high quality work by deadline
    • Think Innovatively: Level 1: Open to artistic concepts/identified dangers, is pragmatic drawback solver, makes enhancements 
    • Learn Continuously: Level 1: Open minded and curious, shares data, learns from errors, asks for suggestions
    • Adapt with Agility: Level 1: Adapts to alter, constructively handles ambiguity/uncertainty, is versatile 
    • Act with Determination: Level 1: Shows drive and motivation, capable of ship calmly in face of adversity, assured
    • Engage and Partner: Level 1: Demonstrates compassion/understanding in direction of others, varieties constructive relationships
    • Enable Diversity and Inclusion: Level 1: Appreciate/respect variations, conscious of unconscious bias, confront discrimination

    Cross-Functional & Technical competencies:

    Partnership administration    

    • Strategic engagement. Ability to seize and maintain consideration, curiosity and settlement of high-level, influential coverage and determination   makers and safe their buy-in of high-level imaginative and prescient and aims
    • Relationship administration. Ability to have interaction with a variety of public and personal
      companions, construct, maintain and/or strengthen working relations, belief and mutual understanding
    • Multi- stakeholder engagement and funding. Knowledge and skill to forge multi-stakeholder partnerships, and take away any obstacles to useful resource mobilization and multi-stakeholder funding platforms

    Ethics    

    • Ethics Advice & Guidance. Ability to shortly analyse complicated reality patterns and present complete, delicate, and confidential ethics recommendation
      and steering

    General (throughout the features)    

    • Event planning and execution. Ability to plan, handle and execute of public and personal occasions to make sure that they help and amplify particular person communications and advocacy initiatives, in addition to UNDP’s total model and mandate.

    Business Direction & Strategy    

    • System Thinking. Ability to make use of goal drawback evaluation and judgement to know how interrelated parts coexist inside an total course of or system, and to contemplate how altering one aspect can affect on different elements of the system
       
    Required Skills and Experience
     
    Education:
    • Secondary training is required.
    • University diploma (Bachelor’s Degree) in Agriculture Business, Instructional Design, Education, Communications, or a associated self-discipline can be given due consideration however shouldn’t be a requirement.
    Experience:
     
    • Minimum 7 years (with Secondary Education/High School) or 4 years (with Bachelor’s Degree) of demonstrable expertise in studying administration techniques and e- studying expertise, improvement and implantation of E-Learning techniques, content material improvement and methodology requirements and practices in ideally agriculture/insurance coverage/finance/banking sector in India or internationally.
    • Additional years of demonstrable expertise in dealing with studying administration techniques and e-learning expertise, improvement and implantation of E-Learning techniques, content material improvement and methodology requirements and practices in ideally agriculture/ insurance coverage/finance/banking sector in India or internationally.
    • Relevant expertise on the nationwide stage working with Governments and personal entities within the insurance coverage/finance/Banking sector.
    • Experience of engaged on interactive content material improvement together with video creation, picture modifying and associated fields.
    • Strong understanding of extension strategies in speaking with totally different set of stakeholders.
    • Direct working expertise within the design and implementation of consciousness/training and coaching applications for farmers.
    • Relevant Experience on the    nationwide stage working    with Governments and personal entities within the insurance coverage sector.
    • Sound Technical Knowledge within the design and implementation of economic literacy and crop insurance coverage consciousness/training and coaching applications for useful resource poor farmers.
    • Broad based mostly data present rural insurance coverage and finance, outreach to insurers and implementing businesses, farmers.
    • Knowledge of Agriculture Insurance nationwide insurance policies and current schemes, regulatory legal guidelines associated to crop insurance coverage, associated ideas, insurance policies and practices.
    • Demonstrates substantive and technical data to satisfy obligations and necessities of the submit with excellence.
    • Possesses the capability for strategic planning, consequence – based mostly administration and reporting
    • Good facilitation and communication expertise
    • Ability to hold out analysis and talk strategic items that information selections on strategic programme instructions.
    • Tailors and presents info to various audiences utilizing a wide range of communication supply strategies (e.g., written, digital, oral, interpersonal) Documentation.
    • Good interpersonal expertise and skill to determine and keep efficient partnerships and working relations with individuals in a multi- cultural, multi-ethnic atmosphere with sensitivity and respect for range.
    • Demonstrated expertise in constructing, mobilizing, and connecting with a variety of stakeholders – insurance coverage businesses, farmer organizations, state businesses and so forth.
    • Hands-on expertise in design, formulation, implementation, monitoring and analysis.
    • Ability to steer consultative conferences at nationwide and state stage with companions and senior stakeholders to establish priorities and handle the well timed supply of undertaking actions.
    • Reliable in delivering personal elements of the work as a part of a staff effort
    • Demonstrates glorious work/undertaking planning expertise.
    • Is open to alter and skill to handle complicated, ever-changing environments.
    • Familiarity with worldwide insurance coverage practices is a bonus.
    • Experience of working with Central and/or State Governments/ worldwide businesses/ on related assignments can be most popular.
    • Prior expertise of technical advisory providers within the 
      insurance coverage sector.

    Required languages:

    • Fluency in English and Hindi is required.
    Disclaimer

     

     
    Under US immigration legislation, acceptance of a employees place with UNDP, a world group, might have important implications for US Permanent Residents. UNDP advises candidates for all skilled stage posts that they need to relinquish their US Permanent Resident standing and settle for a G-4 visa, or have submitted a legitimate software for US citizenship previous to graduation of employment. 

     
    UNDP shouldn’t be ready to offer recommendation or help on making use of for US citizenship and subsequently candidates are suggested to hunt the recommendation of competent immigration attorneys relating to any functions.

     
    Applicant details about UNDP rosters

     
    Note: UNDP reserves the best to pick out a number of candidates from this emptiness announcement.  We can also retain functions and contemplate candidates making use of to this submit for different related positions with UNDP on the similar grade stage and with related job description, expertise and instructional necessities.

     
    Non-discrimination

     
    UNDP has a zero-tolerance coverage in direction of sexual exploitation and misconduct, sexual harassment, and abuse of authority. All chosen candidates will, subsequently, endure rigorous reference and background checks, and can be anticipated to stick to those requirements and rules.  

     
    UNDP is an equal alternative and inclusive employer that doesn’t discriminate based mostly on race, intercourse, gender id, faith, nationality, ethnic origin, sexual orientation, incapacity, being pregnant, age, language, social origin or different standing. 

     
    Scam warning

     
    The United Nations doesn’t cost any software, processing, coaching, interviewing, testing or different payment in reference to the applying or recruitment course of. Should you obtain a solicitation for the cost of a payment, please disregard it. Furthermore, please notice that emblems, logos, names and addresses are simply copied and reproduced. Therefore, you’re suggested to apply specific care when submitting private info on the internet.

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