Job Description
Le PNUD s’interact à recruter un personnel divers en termes de style, de nationalité et de tradition. Nous encourageons de même les personnes points des minorités ethniques, des communautés autochtones ou handicapées à postuler. Toutes les candidatures seront traitées dans la plus stricte confidentialité. Â
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Le PNUD ne tolère pas l’exploitation et / ou les atteintes sexuelles, ni aucune forme de harcèlement, y compris le harcèlement sexuel, et / ou toutes formes de discrimination. Tous/tes les candidats/tes sélectectionnés /ées devront ainsi se soumettre à de rigoureuses vérifications kinfolk aux références fournies ainsi qu’à leurs antécédents.
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The threats towards the United Nations, and by extension to the Agencies, Funds and Programmes of the UN system, are multifold and transcend borders. Therefore, they require a broad method on the way to handle ensuing safety dangers. The world terrorist risk which has considerably impacted the UN prior to now, the wide selection of programmatic actions, which by nature additionally require to function in environments of armed battle or in areas affected by pure disasters, necessitate that the organizations develop and keep a responsive and client-oriented mechanism to handle safety wants enabling programme supply.
 The Department of Safety and Security (UNDSS) is chargeable for offering management, operational assist and oversight of the United Nations safety administration system (UNSMS) globally. As a world chief in safety threat administration rules, UNDSS permits the protected and efficient supply of United Nations programmes and actions in probably the most complicated and difficult environments, whereas maximizing treasured assets. To this finish, the work of the Department is aligned below a transparent mission, to allow United Nations system programme actions by trusted safety management and options.
This is a novel alternative to hitch a various, dynamic and thrilling group gaining distinctive and beneficial expertise the place safety supplies nice worth. Besides the chance to achieve new expertise and additional advance safety experience, this place presents a satisfying setting that provides you satisfaction by contributing immediately or not directly to peace and safety, human rights, and achievement of the Sustainable Development Goals. Simply, all humanity will probably be benefiting out of your work. Together, we will make the world a greater place.
For extra info on the Department, and the way we make an affect on the world in enabling the achievement of SDGs, go to: https://www.un.org/undss/
The ICT workforce performs a vital position in groups as reliance on digital know-how continues to extend in all workplace operations, initiatives, and programme deliveries. It allow, leverage and deploy know-how options that assist the workforce implement new methods of doing enterprise to work smarter and extra effectively, and in the end to enhance the way in which it supplies worth to UNDSS companions, stakeholders, and beneficiaries.Â
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Under general supervision of the Country Security Advisor (CSA) and  the direct supervision of the Deputy Chief of Security,  the ICT Assistant supplies ICT and administrative assist companies to the UNDSS workforce situated on the UN Common home in Diamniadio, and supplies every day technical assist to customers of knowledge administration instruments and know-how infrastructure. The ICT Assistant promotes a client-oriented method
1.)  Support implementation of the  Security Information Systems  and methods.
Example of Duties:    •    Participate within the improvement, programming, testing, debugging, implementation and assist of safety methods releases, modules and functionalities, independently liaising with customers to outline and specify necessities
•    Develops, assessments, and implements easy laptop software methods and packages utilizing UN established requirements for IT applied sciences, programming languages and instruments.
•    Maintain purposeful specs for safety software methods, packages and procedures developed and/or modified and optimizes developed options.
•    Provides persevering with person assist  to troubleshoots safety methodsÂ
2.) Ensure efficient functioning of the workforce {hardware} and software program packages.
Example of Duties:    •    Installs safety methods software program and {hardware} based on specs, monitoring methods to measure efficiency and to offer steady operations
•    Evaluates package deal options and matches person necessities to the suitable resolution.
•    Ensures that particular enterprise wants of the Section are addressed by the software program options supplied.
•    Checks and certifies license compliance and ensures that software program patches are put in.
3.) Support community administration.
Example of Duties:    •    Prepares technical and person documentation for main safety methods in addition to coaching supplies and technical shows.
•    Organizes coaching for software program customers and supplies steering and coaching to new/junior employees.
•    Maintain the submitting system making certain safekeeping of confidential supplies.Â
4.) Â Ensure facilitation of information constructing and information sharing within the workforce
Example of Duties:    •    Participate and help within the group of coaching for the workforce on ICT points.
•    Provide sound contributions to information networks and communities of apply.Â
The incumbent performs different duties inside their purposeful profile as deemed mandatory for the environment friendly functioning of the Office and the Organization
Supervisory/Managerial Responsibilities: Â None
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Expected Demonstration of Competencies
CoreÂ
Achieve Results
    LEVEL 1: Plans and displays personal work, pays consideration to particulars, delivers high quality work by deadline
Think Innovatively
    LEVEL 1: Open to artistic concepts/identified dangers, is pragmatic drawback solver, makes enhancementsÂ
Learn Continuously
    LEVEL 1: Open minded and curious, shares information, learns from errors, asks for suggestions
Adapt with AgilityÂ
    LEVEL 1: Adapts to alter, constructively handles ambiguity/uncertainty, is versatileÂ
Act with Determination     LEVEL 1: Shows drive and motivation, capable of ship calmly in face of adversity, assured
Engage and Partner
    LEVEL 1: Demonstrates compassion/understanding in the direction of others, kinds constructive relationships
Enable Diversity and Inclusion
    LEVEL 1: Appreciate/respect variations, conscious of unconscious bias, confront discrimination
Cross-Functional & Technical competenciesÂ
Thematic Area    Name    Definition
Business Management    Results-based Management    Ability to handle programmes and initiatives with a deal with improved efficiency and demonstrable outcomes.
Business Management    Customer Satisfaction/Client Management    Ability to reply well timed and appropriately with a way of urgency, present constant options, and ship well timed and high quality outcomes and/or options to fulfil and perceive the actual clients’ wants, present inputs to the event of customer support technique, search for methods so as to add worth past purchasers’ speedy requests, Ability to anticipate consumer’s upcoming wants and issues.
Business Management    Working with Evidence and Data    Ability to examine, cleanse, rework and mannequin knowledge with the aim ofÂ
discovering helpful info, informing conclusions, and supporting decision-making.
Business Management    Digital Awareness and Literacy    Ability and inclination to quickly undertake new applied sciences, both
by skillfully greedy their utilization or by understanding their
affect and empowering others to make use of them as wanted.
Information Management & Technology      IT Customer Support     Ability to assist l clients on IT associated points and generate and contribute to steady enchancment processes to ship an awesome person expertise. Knowledge of ISO 9001 fascinating. ITIL certification or related is fascinating.
Information Management & Technology      Network, Communication, and Infrastructure Management:          Ability to develop/combine/function/handle IT community, communications, Cloud or on-premises infrastructure, and new applied sciences like IoT. Cisco CCIE CCNP or related is fascinating.
Information Management & Technology    User Experience and Business Analyst    Capacity to translate effectively person wants into IT necessities round human-centered design.
 Keywords
Digital know-howÂ
Enterprise Resource Planning (ERP) methods
Technology {hardware} and software program platforms/functionsÂ
Network administrationÂ
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Education
•    Secondary training is required with formal coaching in IT methods, enterprise software program and/or web-based functions. Certifications in ITIL/{hardware}/software program administration/software and/or MCP are an asset.  Â
•    A college diploma in Information Technology, Information Management, Telecommunications, Computer Science, or an equal subject will probably be given due consideration, however it’s not a requirement.
Experience, Knowledge, and Skills
•    Minimum of 5 years (with highschool diploma) or 2 years (with bachelor’s diploma) of related working expertise in community administration, internet design, offering technical assist for {hardware}/software program or cloud ERP environments, working with telecommunications services; and making use of information of database functions, web-based administration methods, and cloud infrastructure options.
•    Experience working with user-centered designs and conducting person analysis and testing is fascinating
•    Proficiency in Troubleshooting Hardware and Software Issues is an asset
•    Knowledge of working methods (Windows, macOS, Linux) is very fascinating
•    Proficiency in Managing Servers, Networks, and Databases is fascinating
•    Knowledge of virtualization applied sciences is fascinating
•    Knowledge of Programming languages is fascinating
Language Requirements
•    Fluency in French is required.
•    Fluency within the nationwide language of the obligation station is required for native employees (wolof).Â
•    Knowledge of English is fascinating
Les candidatures féminines sont fortement encouragées.Â
Informations importantes pour les candidatsÂ
Tous les postes dans les catégories NPSA sont soumis à un recrutement native.Â
Informations pour les candidats concernant le « Roster » du PNUDÂ
Note : Le PNUD se réserve le droit de sélectionner un ou plusieurs candidats de cet avis de vacance. Nous pouvons également conserver les candidatures et prendre en considération les candidats postulant à ce poste pour d’autres postes similaires au sein du PNUD, au même niveau hiérarchique et avec une description de poste, une expérience et des exigences éducatives similaires.Â
Diversité de la main-d’œuvreÂ
Le PNUD s’interact à assurer la diversité au sein de son personnel et encourage tous les candidats qualifiés, indépendamment de leur sexe, de leur nationalité, de leur handicap, de leur orientation sexuelle, de leur tradition, de leur faith et de leur origine ethnique, à postuler. Toutes les candidatures seront traitées dans la plus stricte confidentialité. Nous encourageons vivement les candidatures féminines.Â
Scam warningÂ
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