Job Description
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UNV’s Management Services maintain the accountability for the strategic planning, managerial management, oversight and high quality management of an built-in platform of operational companies making certain well timed, efficient and environment friendly supply in keeping with company efficiency requirements and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.
The Human Resources Section (HRS) gives a full vary of HR companies to the group and its workforce. As a part of the Human Resources Section, the Capacity Development Team (CDT) designs capability improvement and studying programmes for UN Volunteers. The staff helps the implementation of the UNV Learning Portfolio which consists of 5 complete studying experiences: 1. onboarding 2. expertise surge 3. empowerment for change 4. join and be taught 5. profession craft.
1. Design, planning and supply of studying programmes for UN Volunteers
- Analyze studying wants of UN Volunteers associated to their onboarding, skilled improvement and profession planning;
- Coordinate the total cycle of mission administration for volunteer studying programmes, from conception and design to implementation, aligning with assessed wants, company priorities and UN Volunteer Learning Strategy;
- Collaborate with related UNV workplaces and area knowledgeable to make sure content material relevance and accuracy;
- Develop coaching modules and studying supplies, utilizing applicable approaches, methodologies and applied sciences to cater to completely different wants and contexts;
- Deliver or coordinate the supply of onsite trainings and workshops for UNV personnel globally;
- Plan, and conduct evaluations of volunteer studying programmes, compiling statistics and experiences for enhancements.
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- Analyze studying wants of various UN Volunteers classes to tailor webinars and different digital studying initiatives accordingly;
- Develop a complete calendar for webinars and digital occasions, delivering occasions utilizing interactive instruments and platforms;
- Facilitate the supply of reside classes in collaboration with stakeholders and area specialists;
- Upload digital studying assets on the central studying platform and share finest practices throughout the group;
- Evaluate and report on the effectiveness of studying actions.
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- Ensure that studying platforms and studying administration programs are present, user-friendly and accessible;
- Track platform utilization and operational points to optimize functionalities and consumer expertise.
- Coordinate the event, testing, deployment, and administration of on-line studying supplies, eLearning programs, and technology-based course of automations;
- Work intently with helpdesk to resolve consumer points promptly, offering steerage and orientation on the usage of platforms and instruments, as wanted;
- Collaborate with exterior distributors to deal with technical points and improve platform capabilities.
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- Streamline evaluations of studying programmes for consistency throughout the group;
- Collect participation and analysis information to establish developments and insights for resolution making;
- Automate the reporting of studying actions into BI programs, creating user-friendly dashboards for varied stakeholders;
- Research and share finest practices and new studying applied sciences to extend the affect of UNV’s volunteer studying actions.
5. Provide operational and administration help, making certain clean staff coordination
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- Procure skilled companies from distributors and consultants, together with drafting phrases of reference, for volunteer studying actions and associated tasks;
- Organize the supply of companies of exterior consultants and distributors consistent with studying plans, timelines and budgets;
- Forecast, monitor, and produce experiences on the UNV’s studying and capability improvement budgets and expenditures, and advocate changes to extend affect;
- Support the Team Lead within the administration of studying contracts and agreements with UN companion companies, together with invoicing, expenditure reporting and funds;
- Assist in creating and updating insurance policies and commonplace working procedures associated to volunteer studying;
- Promote efficient communication and collaboration inside the Capacity Development Team and throughout the part.
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The incumbent performs different duties inside their useful profile as deemed obligatory for the environment friendly functioning of the Office and the Organization.
  Achieve Results
- Scale up options and simplifies processes, balances pace and accuracy in doing work
   Think Innovatively
- Offer new concepts/open to new approaches, display systemic/built-in considering
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- Go outdoors consolation zone, be taught from others and help their studying
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Adapt processes/approaches to new conditions, contain others in change course of
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Able to persevere and cope with a number of sources of stress concurrently
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- Is facilitator/integrator, carry folks collectively, construct/keep coalitions/partnerships
- Facilitate conversations to bridge variations, considers in resolution making
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People ManagementÂ
UNDP People Management Competencies could be discovered within the devoted site.
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Cross-Functional & Technical CompetenciesÂ
- Ability to make use of goal drawback evaluation and judgement to know how interrelated parts coexist inside an total course of or system, and to contemplate how altering one component can affect on different components of the system.
Knowledge facilitation
- Ability to animate people and teams, internally and externally, and to design and facilitate actions, to share    and trade data, data, and concepts.
- Knowledge of instruments and approaches to stimulate energetic participation, contribution and trade   Â
L&D Design
- Knowledge of grownup studying ideas, tutorial design, studying types, and studying programmes supply modalities; potential to establish and design efficient studying paths, programmes and initiatives   Â
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L&D planning
- Ability to establish organizational studying priorities aligned with the enterprise technique utilizing key stakeholder involvement to make sure applicable studying and optimum return-on- funding   Â
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- Knowledge of digital studying strategies and skill to design and develop digital studying programmes
- Ability to design workshops that considers and addresses a number of pursuits, agendas, worldviews; set out clear goals and interesting actions; choose applicable instruments, supplies, assets which are wanted to allow or help the actions
- Ability to swiftly construct rapport with contributors and create a secure house (on- and offline) the place they really feel snug to share their views, issues, experiences and reflections; supporting this with a variety of instruments to stimulate energetic participation
- Ability to facilitate inclusive conversations, potential to work with a various set of individuals with completely different backgrounds, seniority and knowledgeable ranges, utilizing completely different approaches tailor-made to suit the folks within the room, drawing out the views and concepts of every particular person and making choices via deliberation and dialogue throughout a gaggle
- Ability to tempo a session, regulate to the talents and vitality ranges of attendees and the character or goal of an train. Being versatile and in a position to improvise; adapting and altering approaches in response to the wants, whereas staying true to the intent and goals of the session   Â
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- Advanced University diploma (Master’s diploma or equal) in Education, Social Sciences, Political Sciences, Public or Business Administration, Humanities or associated fields is required, or
- A primary stage University Degree (Bachelor’s diploma) within the areas talked about above together with two extra years of qualifying expertise can be given a due consideration in lieu of the Advanced University diploma.Â
- HR certification from a acknowledged establishment is an asset.
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- Minimum of two years (with Master’s diploma) or 4 years (with Bachelor’s diploma) of related skilled expertise in studying and improvement
- Experience in analysis and mission administration implementation is an asset;
- Experience in information evaluation is fascinating;
- Fluency in English is required
- Proficiency in a further official UN language is an asset.
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Note:
- Only short-listed candidates can be contacted;
- The profitable candidate will maintain a UNDP letter of appointment;
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