Human Resources Associate (FTA, G6)

UNDP, as an integral a part of its mission to battle poverty and enhance the lives of individuals around the globe, is dedicated to being open, clear and accountable. As a part of this dedication, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Center (GSSC) to supply IPSAS transactional recording (within the areas of income, bills and glued property), advisory and assist providers to UNDP Offices worldwide, and to supply coaching to UNDP Offices the place wanted. Human Resources providers inside the GSSC was arrange earlier in 2003 in Copenhagen and it gives personalized service packages to greater than 40,000 UN personnel from businesses, funds and programmes throughout the UN System. GSSC-HR in Copenhagen has established a legacy as a significant Human Resources administration centre inside the United Nations and is acknowledged as a centre of excellence. The Global Shared Service Center (GSSC) is a part of the Bureau for Management Services (BMS).

In the world of Human Resources, the Global Shared Service Center (GSSC) helps UNDP workplaces, in addition to different UN businesses, funds and programmes throughout the UN System with the availability of transactional providers, assist providers to personnel and advisory providers to each personnel and administration.

The Human Resources Associate (HRA) within the GSSC-HR Unit is accountable for making certain transparency, accuracy and assuring full compliance with Staff Rules/Regulation and/ UNDP HR insurance policies and pointers.

Under the steerage and supervision of the HR Specialists and the HR Analysts/HR Associates, the HRA manages the dedication and implementation of advantages and entitlements of Fixed Term, Temporary Appointments and Permanent Appointments of International employees, General Service employees and interns globally, overlaying life and profession occasions from pre-appointment to past separation.

Job Purpose and Organizational Context

The Human Resources Associate (HRA) within the GSSC-HR Unit is accountable for making certain transparency, accuracy and assuring full compliance with Staff Rules/Regulation and/ UNDP HR insurance policies and pointers.

The HRA advises inner and exterior shoppers and managers on advantages and entitlements, Staff Rules/Regulations and HR insurance policies/pointers and promotes a collaborative and client-oriented method, sharing data and greatest observe, together with conducting coaching programs and training. 

Clients with whom there may be direct contact embody International Professional, General Service employees of UNDP, sister UN Agency employees and interns globally, in addition to different items in UNDP reminiscent of OHR and OFM in BMS, in addition to the Executive Officers/HR Associates (native HR) in world UNDP and different UN entities reminiscent of UN Payroll, UN Insurance, UNJSPF and extra.

The HRA is collectively liable for assembly the agreed GSSC-HR work plan deliverables supporting the general HR Strategy.
 

Advisory/ Expected Results 
Act as an inner advisor on issues regarding advantages and entitlements, fostering partnerships with inner and exterior stakeholders by briefing and advising shoppers, employees, colleagues and companions of the principles and laws and the interpretation thereof to attain the next outcomes:

• Comprehensive HR technique together with advantages and entitlements administration.
• Consistent method in compliance with Staff Regulations and Rules and insurance policies.
• Client and associate confidence in GSSC HR as an HR service supplier.
• HR insurance policies and pointers regarding Benefits and Entitlements are reviewed and revised as essential.

Administration / Expected Results
Administer, certify and approve processing of Benefits and Entitlements in full compliance with Staff Regulations and Rules and Financial Accountability Framework and insurance policies.  The HRA2 has approval authority for non-discretionary selections beneath the relevant employees guidelines and inside the monetary degree of authority, to attain the next outcomes:

• Equity and transparency within the utility of Staff Regulations and Rules and Holder insurance policies.
• Client understanding and confidence in GSSC HR as a reputable HR service administrator.
• A top quality, well timed and correct service is supplied to shoppers and companions.
• Accurate employees database for workers and expertise administration.

Payments /Expected Results
Determine, confirm and approve monetary entitlements associated to contracts, together with hires, life and group occasions, finish of service, ongoing entitlements and salaries to attain the next outcomes:

• Accurate dedication of monetary entitlements of personnel transactions.
• Timely processing and approving monetary funds to assist the employees insurance policies.
• Increased effectivity because of discount in recoveries, advances and different distinctive funds.
• Accurate processing of monetary entitlements to right UNDP and third-party funds.

Knowledge Management / Expected Results
Recommend, create and preserve data administration prescriptive content material for advantages and entitlements to attain the next outcomes:

• HR data administration system incorporates correct and complete protection of Benefits and Entitlements issues.
• Staff are enabled and empowered by entry to GSSC HR data base. 
• Full transparency of the administration of Benefits and Entitlements.
• Continuous studying and improvement for HR employees by maintaining abreast with HR greatest practices. 
• Conduct coaching programs on Benefits and Entitlements.

Streamlining processes / Expected Results
Identify areas for enhancing processes and HR insurance policies and creating enterprise necessities to maximise effectivity and simplify procedures, to attain the next outcomes:

• Recommendations for improved and new HR insurance policies and pointers. 
• Streamline fee and entitlement procedures to ship optimum shopper service.
• Enhance work effectivity by fixed analysis and evaluation of HR processes. 
• Reduce prices of GSSC HR operations and associated prices to shoppers and companions.
• Reduced pointless paperwork and administrative processes.
• Provide enter and assist to additional improvement of and implementation of self service

Cross-Functional & Technical Competencies

HR – Compensation/ Remuneration: Managing compensation and advantages

• Ability to design compensation plans that are aligned to present and future group wants and market circumstances; data of and skill to apply the ICSC compensation methodologies and ideas.
• Knowledge of and skill to design benefits-related processes, programmes, and instruments, together with profit enrolment and amendments.

Business Development: Knowledge Generation

• Ability to analysis and switch info into helpful data, related for context, or conscious of a said want.

Business Management: Change Management

• Ability to organize, assist, and assist people and groups in designing and implementing organizational change.

Business Management: Communication 

• Ability to speak in a transparent, concise and unambiguous method each by written and verbal communication; to tailor messages and select communication strategies relying on the viewers.

Business Management: Digital Awareness and Literacy

• Ability and inclination to quickly undertake new applied sciences, both by skilfully greedy their utilization or by understanding their influence and empowering others to make use of them as wanted.

Business Management: Customer Satisfaction/Client Management

• Ability to reply well timed and appropriately with a way of urgency, present constant options, and ship well timed and high quality outcomes and/or options to fulfil and perceive the true prospects’ wants. 
• Ability to anticipate shopper’s upcoming wants and issues.