Human Resources Analyst, Business Solutions

UNDP is the data frontier group for sustainable growth within the UN Development System and serves because the integrator for collective motion to appreciate the Sustainable Development Goals (SDGs).  With presence in 170 international locations and territories, UNDP endeavors to assist international locations develop sturdy insurance policies, expertise, partnerships and establishments to allow them to maintain their progress. UNDP workers are united by a standard function: to assist international locations and communities internationally pursue peaceable, affluent lives, lived in concord with the planet.

Drawing on the variety of UNDP’s shopper wants and partnerships, the Office of Human Resources (OHR) is the hub for the worldwide HR operate for UNDP, offering technique, coverage setting, steerage and oversight. In addition, OHR gives a broad vary of HR advisory and expertise administration companies enabling UNDP to ship absolutely built-in growth options at company stage.  In this context, OHR is concentrated on the implementation of an bold and forward-looking three-year technique, People for 2030, which is able to progressively rework UNDP’s tradition and allow its workforce capability to ship extra and higher outcomes.

Through People for 2030, OHR goals to be at the forefront of HR within the worldwide growth sector by growing top quality and revolutionary human assets options and driving transformation throughout UNDP. In this renewed and dynamic framework, OHR is looking for excessive caliber human assets professionals with a powerful HR background, and the capability, dedication, and angle wanted to generate a tradition characterised by innovation, entrepreneurship and a concentrate on delivering transformative outcomes. 

• Ensure the administration of Business Solutions.
• Participate within the technical growth, documentation and creating person manuals as and when requested for any newly launched methods, Dashboards, and Reports.
• Provide helpdesk companies to HR Information Systems and Talent Management Systems as wanted.
• Provide analytical help within the technology of workforce knowledge, and interpretation of knowledge and statistics, together with preparation of HR experiences, shows and briefing notes.
• Provide inputs on HR analytics and enhancement of enterprise processes.
• Ensure that SOP’s are effectively documented, together with new, simplified, templates and instruments and that the respective stakeholders and shoppers are knowledgeable and skilled on their use.
   

2)  Automation of individuals administration capabilities by means of folks analytics:

• Provide analytical inputs to the event of latest automation methods and current processes for inside effectivity evaluation and stakeholder communication
• Provide helpdesk service to HR Information Systems
• Review and guarantee correctness of related tables, fields, knowledge crucial for dashboard automation.
   

3)   Performance monitoring of individuals administration in UNDP 

• Develop, and keep top quality and interactive efficiency Dashboards and monitor its use in contributing to the continued effectivity of the group
• Participate within the growth of analytical instruments to watch the efficacy of UNDP’s People for 2030 technique.
• Implement applicable corrective changes and capability constructing actions to allow a profitable implementation of People Analytics within the provision of OHR’s enterprise intelligence options to shopper Bureaus and UN entities.
• Participate within the institution of qualitative and quantitative Key Performance Indicators (KPIs) and mainstreaming them to be actively utilized by shopper Bureaux and UN entities.
• Liaise with the People Management Specialist to setup the info extract course of. 
• Work with UNDP ‘s Information Technology Management workplace (ITM) to automate the info warehouse and dashboard refresh. Customize dashboards with safety layers to ship extremely automated dashboards for inside shoppers;
• Coordinate with inside stakeholders resembling Recruitment Unit, TDU, OIMT, HR Business Partners and Talent Development Managers on the design, structure, knowledge availability and enterprise necessities
• Perform every other duties as required
   

4) Knowledge Sharing & Outreach

• Participates within the engagement of partnership with friends of different UN and associated entities to trade on greatest practices, classes realized and insurance policies
• Synthesize data gained to leverage worth added contributions to OHR’s work.  
• Support the coordination of labor teams, conferences and consultations with companions on points associated to organizational effectiveness.
• Facilitate workshops and share good practices.

People Management 

UNDP People Management Competencies might be discovered within the devoted site. 

Cross-Functional & Technical competencies:

HR People Strategy and Planning – People Analytics:

• Ability to generate and align folks knowledge with enterprise intelligence knowledge to tell strategic determination making; data of databases; their structure, integration and panorama; skill to create and use knowledge fashions; data of visualization methods. Gathering and utilizing knowledge and data to supply
  insights into folks points and information decision-making

Business Management – Customer Satisfaction/ Client Management:

• Ability to reply well timed and appropriately with a way of urgency, present constant options, and ship well timed and high quality outcomes and/or options to fulfil and perceive the true prospects’ wants. 
• Provide inputs to the event of customer support technique. 
• Look for methods so as to add worth past shoppers’ instant requests. 
• Ability to anticipate shopper’s upcoming wants and issues.

• Knowledge of theories, mechanisms and instruments to analyse the present workforce, decide future workforce wants, as they align to the wants of the enterprise, determine the hole between the current capabilities within the workforce and the organizations wants, and design and implement expertise acquisition and growth options in order that a corporation can have the required capability to perform its mission, targets, and strategic plan.

Business Management – Working with proof and knowledge:

• Ability to examine, cleanse, rework and mannequin knowledge with the aim of discovering helpful data, informing conclusions and supporting decision-making.

• Ability to handle programmes and tasks with a spotlight at improved efficiency and demonstrable outcomes.