Job Description
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UNV’s Management Services maintain the duty for the strategic planning, managerial management, oversight and high quality management of an built-in platform of operational providers making certain well timed, efficient and environment friendly supply in line with company efficiency requirements and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.
The Human Resources Section (HRS) supplies a full vary of HR providers to the group and its workforce. As a part of the Human Resources Section, the Capacity Development Team (CDT) designs capability growth and studying programmes for UN Volunteers. The staff helps the implementation of the UNV Learning Portfolio which consists of 5 complete studying experiences: 1. onboarding 2. expertise surge 3. empowerment for change 4. join and be taught 5. profession craft.
Under the supervision of the Learning Analyst (P2), the Capacity Development Associate, Global Programmes helps the supply of capability growth studying amenities workshops, United Nations Language Proficiency Examinations, UN Volunteer Coaching Initiatives, and different international applications, together with procurement and administrative preparations. She/he works in shut collaboration with employees members and managers throughout UNV in addition to with the UN Secretariat, UN businesses internet hosting UN Volunteers, exterior distributors and consultants. She/he helps UN Volunteers globally with regard to their growth and promotes a client-oriented service setting in addition to progressive approaches to reaching outcomes.
1. Coordinate the supply of Capacity Development Learning Facility (CDLF) workshops
- Support the preparation of annual wants assessments and compile international CDLF calendar;Â
- Coordinate with UNV Regional Offices and Field Units to determine precedence international locations for CDLF workshops.Â
- Support Field Units in making ready CDLF proposals, guiding plan and supply;Â
- Support individuals, trainers and consultants to facilitate their involvement earlier than, throughout and after onsite and on-line studying occasions;Â
- Communicate with exterior consultants and repair suppliers to plan and assist the supply of coaching actions, advisory providers and different capability growth tasks;Â
- Independently analysis, compile and assess data, tendencies and supplies for the implementation of latest and progressive studying applied sciences, particular coaching wants, and enhancement of current processes;Â
- Support the preparation of briefing supplies for individuals and trainers;Â
- Support the recruitment of exterior trainers and facilitators from a pre-approved pool of facilitators;Â
- Draft workshop and coaching invites, logistical notes and associated supplies.Â
- Serve as first level of contact for UN Volunteers to offer assist, steering and recommendation on CDLF workshops.Â
- Serve as journey processor for CDLF workshops, reviewing and approving journey plans for assigned workshops.
- Coordinate with UN Secretariat on UNLPE calendar and registration course of;
- Communicate launch of UNLPE to all eligible serving UN Volunteers, offering step-by-step steering and responding to queries;
- Verify submitted paperwork to evaluate eligibility and approve requests of UN Volunteers assembly the set standards;
- Finalize the UNLPE endorsement record and relevant registration price to be paid by UNV and organize for fee;
- Follow up with UN Volunteers to make sure participation or withdrawal from UNLPE.
- Liaise with potential coaches to evaluate and approve their eligibility;
- Design and replace guides and FAQs for coaches and UN Volunteers on utilizing the teaching platform
- Work carefully with the Moodle developer to make sure updated platform performance, enhancing person expertise and interface;
- Respond to incoming queries from coaches and UN Volunteers inside set KPIs;
- Â Analyze customers experiences to determine tendencies and insights, recommending data-driven enhancements.
- Draft phrases of reference, scope of labor and enterprise necessities paperwork for the worldwide programmes procurement actions;Â Â
- Prepare, perform and compile evaluations of world programmes actions to supply statistics and experiences;Â
- Forecast, monitor, and produce experiences on the UNV’s international programmes budgets and expenditures, course of funds and invoices, and carry out the corresponding features within the ERP system; Â
- Share progressive practices and information in capability growth and studying inside HRS and throughout UNV;
- Support the staff’s day-to-day operations, administration, communication and consumer service.Â
- Support common enrollment strategy of UN Volunteers to on-line studying programmes and platforms; Â
- Support within the preparation and conduction of analysis surveys, evaluation of survey knowledge and qualitative suggestions and preparation of analysis experiences.Â
- Monitor expenditures associated to studying programmes, and collect and overview supporting paperwork for fee.
  Achieve Results
- Plans and screens personal work, pays consideration to particulars, delivers high quality work by deadline
   Think Innovatively
- Open to artistic concepts/identified dangers, is pragmatic downside solver, makes enhancementsÂ
- Open minded and curious, shares information, learns from errors, asks for suggestions
- Adapts to alter, constructively handles ambiguity/uncertainty, is versatileÂ
- Shows drive and motivation, capable of ship calmly in face of adversity, assured
- Demonstrates compassion/understanding in direction of others, varieties constructive relationships
- Appreciate/respect variations, conscious of unconscious bias, confront discrimination
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Cross-Functional & Technical CompetenciesÂ
- Ability to make use of goal downside evaluation and judgement to know how interrelated parts coexist inside an total course of or system, and to think about how altering one component can influence on different components of the system.
Knowledge Facilitation
- Ability to animate people and teams, internally and externally, and to design and facilitate actions, to share and alternate information, data, and concepts.Â
- Knowledge of instruments and approaches to stimulate energetic participation, contribution and alternate
Digital Awareness and Literacy
- Ability and inclination to quickly undertake new applied sciences, both by skillfully greedy their utilization or by understanding their influence and empowering others to make use of them as wantedÂ
L&D planning
- Ability to determine organizational studying priorities aligned with the enterprise technique utilizing key stakeholder involvement to guarantee acceptable studying and optimum return-on- funding
Digital L&D
- Knowledge of digital studying strategies and talent to design and develop digital studying programmes
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- Secondary training, with specialised certification in a subject associated to studying, human sources, psychology or one other related subject;Â
- University diploma (Bachelor’s diploma) will likely be given due consideration, however it’s not a requirement.
- A minimal of 6 years (with secondary training) or 3 years (with bachelor’s diploma) of labor expertise in studying, human useful resource or undertaking administration, of which no less than two years needs to be within the space of administrative expertise;
- Experience within the utilization of computer systems and workplace software program packages (MS Word, Excel, and many others.);Â
- Experience in working with net based mostly HR or expertise administration programs is extremely fascinating;
- Working expertise with volunteers is an asset;
- Experience in analysis is fascinating;
- Experience in working with on-line or cloud-based studying options or collaboration instruments is an asset.Â
- Fluency in English;Â
- Working information of one other official UN language is an asset.Â
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Note:
- Only short-listed candidates will likely be contacted;
- The profitable candidate will maintain a UNDP letter of appointment;
- This submit is for native recruitment solely. It is open to residents of Türkiye.
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