Administrative Clerk

The UNDP Geneva Representation Office (GRO) is an built-in partnership workplace, led by BERA, working throughout programmatic and representational capabilities. It contributes to UNDP’s mission by participating and forging partnerships with a variety of companions in Geneva and throughout Europe to assist the attainment of the SDGs. As emphasised through the 2020’s assessment of UNDP’s External Relations, along with main donor relations with Switzerland and France and contributing to intergovernmental processes with Member States’ Permanent Missions, the Office has a selected duty for the event of partnerships with UN sister businesses and different worldwide organisations headquartered in Geneva, in addition to with the non-public sector and with civil society.

Under the general steerage of the HR and Administrative Associate, the Administrative Clerk offers assist to workplace operations performing a wide range of customary administrative processes making certain top quality, accuracy and consistency of labor. The Administrative Clerk promotes a consumer, high quality and results-oriented strategy with UNDP/UN guidelines, laws, insurance policies and procedures. The Administrative Clerk works in shut collaboration with the Operations, Programme and initiatives workers within the workplace to change data and guarantee constant service supply.
 

The Administrative Clerk might be chargeable for performing the next duties within the space of  Administration and Human Resources for UNDP Geneva Office:

• Ensure full compliance with administrative actions and HR processes and data inside UNDP/UN guidelines, laws, insurance policies and techniques;
• Support the well timed contract administration actions, in session with the HR Associate;
• Track all transactions associated to positions, recruitment and its advantages via the system;
• Prepare draft job descriptions and emptiness bulletins, compile matrixes and carry out capabilities of Secretary in interview panel, if requested; and supply assist with the preparation of documentation to submit requests to group at GSSC;
• Organize and file personnel data, making certain that each one documentation is precisely archived and accessible for future reference;
• Prepare and preserve staffing desk for the Geneva workplace;
• Organize go away plan for the workplace;
• Maintain the submitting system making certain safekeeping of confidential supplies;
• Provide HR and administrative assist for the efficient implementation of HR and Administrative providers to the Geneva Office; 
• Support the onboarding course of, put together related supplies and coordinate orientation session making certain completion of onboarding checklists;
• Participate within the coaching for the operations workers on HR points and all related issues.

The incumbent performs different duties inside his/her practical profile as deemed essential for the environment friendly functioning of the Office and the Organization.

The Administrative Assistant will work below the general steerage and supervision of the HR and Administrative Associate and can work in shut collaboration with the operations group.

Core Competencies:

Achieve Results:  LEVEL 1:Plans and screens personal work, pays consideration to particulars, delivers high quality work by deadline

Think Innovatively:  LEVEL 1: Open to inventive concepts/identified dangers, is pragmatic drawback solver, makes enhancements 

Learn Continuously:  LEVEL 1: Open minded and curious, shares information, learns from errors, asks for suggestions

Adapt with Agility:  LEVEL 1: Adapts to vary, constructively handles ambiguity/uncertainty, is versatile 

Act with Determination:  LEVEL 1: Shows drive and motivation, in a position to ship calmly in face of adversity, assured

Engage and Partner:  LEVEL 1: Demonstrates compassion/understanding in direction of others, types constructive relationships

Enable Diversity and Inclusion:  LEVEL 1: Appreciate/respect variations, conscious of unconscious bias, confront discrimination 

Technical competencies: 

Business Management – Working with Evidence and Data:

• Ability to examine, cleanse, remodel and mannequin knowledge with the aim of discovering helpful data. Informing conclusions and supporting decision-making.

Business Management – Customer Satisfaction/Client Management:

• Ability to reply well timed and appropriately with a way of urgency, present constant options, and ship well timed and high quality outcomes and/or options to satisfy and perceive the true clients’ wants.

• Provide inputs to the event of customer support technique. Look for tactics so as to add worth past purchasers’ quick requests. 

• Ability to anticipate purchasers’ upcoming wants and considerations.

Administration & Operations – Documents and data administration:

• Overall doc (onerous or digital) administration; registry and retention of coverage together with storing and archiving

Business Development – Operations Management:

• Ability to successfully plan, arrange and oversee the Organization’s enterprise processes with a purpose to convert its property into the most effective leads to probably the most environment friendly method.

• Knowledge of related ideas and mechanisms.
 

Min. Education necessities:

• Completion of Secondary Education is required or Bachelor’s diploma in Business or Public Administration, administration and different related fields might be given due consideration

Min. years of related work expertise 

• Minimum 4 years (with highschool diploma) or 1 yr (with Bachelor´s Degree) of progressively accountable administrative or programme expertise is required on the nationwide or worldwide stage

Required  abilities: 

• Experience in doc administration submitting and digital submitting

• Knowledge of UNDP / UN system, International Geneva

• Experience within the utilization of computer systems and workplace software program packages (MS Word, Excel, and many others.) and advance information of spreadsheet and database packages

• Experience in dealing with of web-based administration methods an asset

• Excellent organizational, planning and time administration abilities

Desired abilities along with the competencies lined within the Competencies part:

• Good communication abilities each written and oral

• Experience in occasions helps (conferences, workshops, and many others.)

• Innovative drawback fixing and efficient organizational abilities

• good consumer orientation and planning abilities

Required Language(s):

Fluency in English and good working information of French