SCOPE OF WORK
(Recruitment, PSC Duties, and Performance Reviews)
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PSC Position Title |
Medical Assistant |
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Reports To |
Peace Corps Medical Officer (PCMO) |
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Supervises |
None |
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SOW Review date |
November, 2024 |
- Minimum Requirements:
At a minimal, the profitable candidate’s CV should reveal the following:
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- Education: Successful completion of a nursing college (technical/college diploma), normal medical college, medical assistant program, and legitimate registered scientific licensure/diploma OR
- Applicable data and expertise obtained by means of on-the-job coaching or below the direct steerage of a supplier (supporting documentation have to be submitted).
- A minimal of two years’ expertise with data of administrative medical duties associated to well being providers.
- English fluency required.
- Basic data of administration of well being models/services, together with procurement of medical provides and stock management Possession of a legitimate native driver’s license with Classes B,C
- Knowledge of Microsoft Office applications (Word, Power Point, Access, Outlook, and Excel).
- Preferred Qualifications:
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- Successful completion of a nursing college (technical/college diploma), normal medical college, medical assistant program, and legitimate registered scientific licensure/diploma
- Three years’ expertise with data of administrative medical duties associated to well being providers. Clerical and secretarial expertise fascinating.
- Ability to work and associated successfully with diplomacy and tact with a various group of employees, businesspeople, property homeowners and distributors.
- Knowledge of Microsoft Office applications (Word, Power Point, Access, Outlook, and Excel).
- Background
The U.S. Peace Corps is an company of the United States Government, which sends American volunteer growth employees to help in capability constructing and technical help actions in over 70 nations worldwide. It operates in Uganda by the invitation of the Government of Uganda and has a memorandum of understanding with authorities ministries that define broad areas of settlement of cooperation concerning the work of Peace Corps Volunteers in Uganda. Volunteers are assigned to authorities and non-governmental companies and organizations, group primarily based organizations, faculties and colleges who in partnership allow Volunteers to offer capability constructing in Education, Health; Agribusiness and Community Economic Development. Peace Corps additionally goals to construct cultural understanding between Americans and Ugandans. Peace Corps Uganda is situated at 48 Malcolm X Avenue, Kololo, and Kampala. Our Post workplace field numbers are 29348 or 7007 Kampala, Uganda. Please see for extra particulars about Peace Corps Uganda.
The work of a Peace Corps Personal Services Contractor (PSC) doesn’t restrict itself to the function: lively help of the Peace Corps mission is paramount to the job as a result of contractors are representatives of Peace Corps within the nation.
Download: Detailed Position Description | 2024_VA03_Multiple_Positions
- Objective of the Position
The Medical Assistant (MA) performs a wide range of scientific and administrative duties in help of the well being unit. The MA studies to the PCMO for administrative points and works below his/her path.
The MA is liable for offering administrative help and, to the extent credentialed, scientific help, together with however not restricted to; working because the well being unit receptionist, actively helping the PCMO in scientific procedures (*), screening telephone calls, taking messages, sustaining information of all worldwide telephone calls, coordinating requests, medical appointments, distribution of medicines to PCVs (contains Peace Corps Trainees and Response Volunteers) below PCMO oversight, and different clerical and administrative capabilities in help of the PCMO(s).
(*) Clinical duties can be carried out as authorized by the Medical Director/Chief of Clinical Programs, Volunteer Support, with scientific oversight by the PCMO.
- Tasks & Deliverables Support to the Health Unit
The MA coordinates obligations immediately with the PCMO. Must adhere to confidentiality concerning
PCVs medical points and possess wonderful interpersonal abilities.
- Clinical Support
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- Performs a wide range of non-invasive routine scientific and technical providers below the supervision/oversight of the PCMOs, which can embrace scientific duties comparable to taking important indicators, administering immunizations, performing laboratory exams, and many others. These privileges have to be authorized by the Medical Director/ Chief of Clinical Programs /OHS.
- Supervising PCMOs are accountable to make sure that MAs carry out acceptable well being care providers. Even below supervision, MAs should not allowed to help with or carry out any unapproved providers.
- Responsible for sterilization of kit.
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- Responsible for comply with up on outcomes and session types from medical service suppliers. Ensure this info is relayed to the PCMO for evaluate.
- Conducts comply with up with laboratories when outcomes should not obtained. Files all leads to corresponding medical charts when requested by the PCMOs. Coordinates with help employees to retrieve PCV laboratory outcomes and delivers PCV laboratory samples to make sure easy processing of required exams.
- Serves as chaperone for PCMOs throughout PCV medical examinations and procedures.
- Administrative Support
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- Screens workplace telephone calls and takes messages when PCMO is unavailable.
- Places and returns phone calls within the well being unit, together with scheduling, modifying, and canceling appointments in coordination with PCVs, PCMO and different personnel, comparable to clinicians and laboratories.
- Drafts correspondence comparable to letters, memos, and many others. on the request of the scientific employees to PCVs, laboratories, hospitals, and many others.
- Routes incoming correspondence to PCMO, stamps and recordsdata routine correspondence.
- Prepares mailings, together with laboratory samples and medical provides to be despatched to PCVs, coaching websites and different locations and forwards them to the suitable administrative employees for mailing by courier or floor transportation.
- Responsible for photocopying for the well being unit.
- Develop and preserve a medical journey/web site go to calendar,
- Responsible for updating put up’s grasp calendar with deliberate medical occasions, journey and trainings.
- Develop and preserve log system for recording when PCVs are despatched to exterior consultants and different exterior services, make sure that studies are obtained for every occasion, and cross verify invoices in opposition to log
- Provide day by day standing to senior Peace Corps employees of PCVs on medical maintain together with getting into into VIDA.
- Maintains VIDA with up-to-date info concerning PCVs out of web site for medical functions.
- Greet Volunteers and guests to the Health Unit
- Ensure that telephone calls to the medical workplace throughout enterprise hours are answered and all actions adopted by means of, takes messages for PCMO’s when not out there. Routes incoming correspondence to PCMO’s.
- Maintain logbook of PCV contacts
- Manage scheduling of all medical appointments (routine, pressing, Mid-service, COS, dentists, consultants).
- Responsible for reception and registration of all medical payments submitted by
PCV’s and native medical service suppliers. Submits payments to PCMO’s for approval verifying identify of volunteer, date of service and providers had been requested by PCMO, preserve up to date recordsdata of all medical payments introduced by PCV’s and others.
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- Accompany PCV to native supplier, lab or dentist as wanted
- Develop and preserve a submitting system in accordance with Peace Corps pointers
- File studies, preserving recordsdata so as.
- Assists PCMO in reviewing PCV handbook, Medical handbook and cookbook, updating all needed addresses, contact info and different particulars wanted
- Updates medical services and medical suppliers’ addresses, contact info and some other info required on this Handbook.
- Manages the well being info supplies within the Health Unit out there to PCV, stocking brochures, pamphlets and books. Keeps an in depth listing of any books and/or media supplies loaned out.
- Responsible for receiving and registering all medical payments submitted by PCVs and native medical service suppliers. Submits payments to the PCMOs for approval, verifying identify of PCV, date of providers rendered and that each one billed providers had been requested by the PCMOs.
- Keeps up to date recordsdata of all medical payments introduced by PCVs and others.
- Assist in downloading, printing and assembling the Trainee Health Records earlier than PST
- Register and put together labs for cargo to OMS in pouch
- Forward all Health Records to the Medical Records Department in Washington on the COS of every PCV
- Fill out journey and reimbursement vouchers for unwell PCVs.
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- Maintain confidentiality of all medical info
- Dispense provides by filling PCV provide requests and packaging provides to be distributed to PCVs as wanted.
- Responsible for requesting workplace provides and supplies to be used on the well being unit.
- Regularly updates the listing of medical services and medical service suppliers below the instruction and oversight by PCMO.
- Assists PCMO in reviewing the PCV handbook within the areas akin to medical info given to PCVs throughout Pre-Service Training (PST). Updates medical services and medical
suppliers’ addresses, contact info, and some other info required on this Handbook.
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- Manages the medical library within the well being unit. Maintains an in depth listing of all books and media supplies comparable to CDs, DVDs, and many others.
- Responsible for the reception, registration, and submitting of all medical payments submitted by PCVs and native medical service suppliers. Submits payments to PCMO for approval, verifying identify of Volunteer, date of providers rendered, and that providers had been requested by PCMO.
- Follows-up on excellent guide and laboratory studies, guaranteeing this info is relayed to the PCMOs for evaluate.
- Utilizes PCMEDICS to help the PCMOs and backup supplier within the documentation and supply of PCV well being care, and to doc scientific care given as educated.
- Responsible for scanning, labeling, importing and submitting all paperwork into PCMEDICS after PCMO evaluate and signature, additionally ensures that three PCV identifiers are on every web page of every doc.
- Prepares envelopes and packages, together with laboratory samples and medical provides to be despatched to PCVs, coaching websites, and different locations, forwarding them to the suitable administrative employees or supply.
- Uploads PCV passport face pages and visa pages into PCMEDICS, monitoring commonly to guarantee correct and present info.
- Medical Supply Duties
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- Maintains inner medical stock for the medical unit, guaranteeing an satisfactory provide of disposable supplies, maintains stock throughout the medical unit, and retains PCMO knowledgeable. Responsible for updating inner medical stock system (as decided by the PCMOs) when treatment/provides are delivered, distributed and destroyed.
- Assists the Acceptance Point Clerk (APC) when medical provides are obtained by guaranteeing they’re transferred to the well being unit.
- Provides documentation to the Medical Supply Inventory Control Clerk (MSICC) on receiving, allotting and disposing of specifically designated drugs and managed substances.
Keeps an correct management of the expiration dates of all medicines and alerts the PCMOs of upcoming expired drugs. Removes expired objects from the pharmacy and logs all objects scheduled for disposal.
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- Responsible for group and shelving of Health Unit provides.
- Assists PCMOs with PCV medical provide requests.
- Prepares draft orders for medical provides, with PCMO steerage, primarily based on wants, historic information, and stock availability. Assists the PCMOs in ordering medical provides from PC/HQ and native/regional distributors.
- Maintains recordsdata, in keeping with fiscal 12 months, of all ordering, receiving and allotting paperwork incompliance with Technical Guideline 240: Medical Supplies and Equipment.
- Prints accomplished type and recordsdata with all accomplished PL 2006 types in keeping with fiscal 12 months. Assists medical employees within the monitoring of the medical provides finances. Files a replica of every switch type from APC to the well being unit in accordance with the corresponding order.
- Assists PCMOs within the monitoring of the medical provides finances.
- Other Duties:
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- Attends employees conferences, in-service trainings, and retreats when indicated.
- Understands and complies with Peace Corps security and safety insurance policies and procedures.
- Complies with Peace Corps code of ethics.
- Files all paperwork produced by the place in accordance with the Peace Corps guidelines and rules.
- Performs different assignments thought of as needed by the supervisor.
- Standard Roles and Responsibilities:
S&S: Safety and Security of our volunteers is Peace Corps’ primary precedence. All employees, together with this place, has a job within the Volunteer and Trainee (V/T) security help system. The contractor shall turn into accustomed to Peace Corps Manual Section 270 (Volunteer/ Trainee Safety and Security) and the Emergency Action Plan at Peace Corps Uganda, together with the function of this place in an emergency state of affairs. Contractor shall turn into accustomed to protocols for reporting and responding to security and safety incidents and report all security and safety issues expressed by V/Ts to the Safety and Security Officer, and CD as quickly as doable. When acceptable, the contractor shall help Safety and Security for V/Ts by helping them to undertake culturally acceptable life and train judgment that promotes security and reduces threat of their home, at work, and whereas touring in Uganda.
Immediately communicates Volunteer security and safety issues and points to the Safety and Security Manager (SSM) and CD. Knowledgeable and supportive of Peace Corps security and safety insurance policies and procedures, together with the well timed reporting of suspicious incidents, individuals or articles.
- If there’s a time at put up, because of the COVID-19 pandemic or for some other purpose, when there are restricted or no Peace Corps Trainees and/or Volunteers (collectively known as “Volunteers”) at Peace Corps Uganda, the PSC could also be briefly assigned throughout that interval, as decided by the Peace Corps Country Director (CD), to hold out further duties and obligations in furtherance of the targets of the Peace Corps with the intention to improve the flexibility of Peace Corps Volunteers to carry out capabilities below the Peace Corps Act, together with facilitating a secure surroundings to ensure that the profitable return or improve of Volunteers.
This non permanent project could require the PSC to offer providers and/or help past what’s listed of their present Statement of Work (SOW). The providers and/or help could take many types, examples of which can embrace however should not restricted to, coaching, offering administrative, technical, medical, and/or operational help, constructing on host nation applications, and many others. This non permanent project additionally could require the PSC to offer these providers and/or help to people/organizations aside from these listed of their present SOW comparable to host nation authorities, companion group(s), group member(s), employees, and/or contractors.
Logistics, Level of Effort & Duty Station
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- The Duty station is the primary workplace that’s situated in Kololo, Kampala. This place is full time and the candidate can be anticipated to hold out their duties throughout a 40 hour work week. Events could require occasional work within the evenings and on weekends and holidays. May carry an obligation telephone.
- Supervision Received: Under direct supervision of the PCMO. Incumbent should be capable to carry out assigned duties independently inside established guidelines and procedures and able to finishing up routine assignments with minimal supervision.
- Supervision Exercised: None.
- Available Guidelines: Peace Corps manuals and established practices. Guidance supplied by PCMOs on job.
- Exercise of Judgment: Considerable independence and train of judgment is required
- Authority to Make Commitments: None
- Nature, Level and Purpose of Contacts: Contact with Peace Corps Volunteers, employees, distributors and contractors.
- Time Required to Perform Full Range of Duties after Entry into the Position: 52 weeks.
